Do You Rent in New York? You May Soon Catch a Break

Feb 25, 2020 · 48 comments
gking01 (Jackson Heights)
When I moved to Greenpoint in 1991, it was still a very Polish and a very locally-oriented community. In the ten years I lived there, I got both of my apartments through advertisements at the back of the Greenpoint Gazette -- you went on a Sunday when the apartment was being shown, you talked to the landlord, and she either approved of you or not. Done. By the mid-1990s, the neighborhood was swarmed over by real estate agents looking to gentrify, and one could no longer get an apartment *without* going through an agent, and this is where the brokers enter the picture. The neighborhood apartment market is routinized overnight: the agents forcibly insert themselves between the apartment seekers and the landlord, while standardizing the market rates for, say, every one bedroom in Greenpoint -- there are no more "deals" to be negotiated between landlord and renter. And that is all on the brokers: they are simply there to create, then lock in, an income for themselves. Most of them aren't from and don't care about the community; they offer little value added to the transaction and none at all for the renter, yet they utterly and *irrevocably* transform a local community into a Manhattan-like business matrix. The neighborhood will never be the same once the brokers infest it. It’s a scam on NYC renters, and I have lived in no other cities here and in Europe that (legally) tolerate the scam.
TS (New York)
This is very sensible. The broker for rentals is beholden to the owner not to the renter. They should pay the fee. The broker has no reason to be honest or especially fair with the renter as sites like street easy makes brokers interchangeable from the perspective of the renter so there is little incentive for them to be fair. The owner on the hand often uses the same broker repeatedly. They should be the ones paying. Yes this will push up the nominal rental fee but not by as much as the brokerage fee does
O Sole Mio (New York)
“Someone has to take the photos, write the listing description and arrange the open house" Sure, brokers provide some services. The question is, do these low-level services warrant thousands of dollars in fees that are extorted from tenants? It's called greed.
Bill (North Carolina)
@O Sole Mio After going around with a broker who took us only to flea bag rentals on the East Side, my wife and I decided to walk around in the East 60s and ask doormen if there were any openings in their buildings. Bingo! In about 30 minutes we were told that a tenant was getting moved out of a terraced apartment. We told him we would like to see it. He buzzed the super and we went right up. We liked it. Super called the owner and the next day we were signing a lease. We loved that apartment and location. Only the birth of a child had us moving a few years later.
Glen (Pleasantville)
@O Sole Mio I think the answer to the question is that when Germany made owners responsible for broker fees, the fees went down by half. I suspect the broker fee is much more inflated in New York than it was in Germany - enough to come down by 2/3 and more. Right now? There is no incentive to lower broker fees. Landlords are getting the work for free, and tenants in this housing market have no choice but to pay. Once the money is coming out of the landlord's pocket, they will comparison shop, haggle, and demand much better value for their dollar. Brokers will have to work harder, but plenty of them will adjust and survive.
Tall Tree (new york, ny)
@Glen I'm a landlord in NYC. We get lower rents when we use brokers. That's why I stopped using them. It's not true that we're getting free service from brokers.
Stuck on a mountain (New England)
Interesting that the author's argument is premised on data from Germany when NYC's own data shows an immediate rent increase. But let's put the details of faulty analytics to the side and come up for the big picture. Does anyone seriously believe that further increasing the NYC government's vise-like, non-market hold over the apartment market will actually help tenants? Of course it won't. Want more affordable housing? Gut the city's thousands of pages of zoning limits and restrictions. Fire the thousands of zoning inspectors and other land use overseers. Let the private economy have a chance to re-enter NYC's housing market without a straight jacket. If there's demand for more affordable housing, the market will provide it. Maybe not perfectly; maybe not without flaws; but many quantum leaps better than the city has done.
gking01 (Jackson Heights)
@Stuck on a mountain No, "help the renter" is not the phrase that comes to mind. One less barrier in a road littered with roadblocks for NYC renters. Of course rents will rise; in NYC they never go down. Like water bills, Con Ed bills, like the price of hamburger. Still and all, one less barrier for the renter in a road littered with roadblocks. "Gut the city's thousands of pages of zoning limits and restrictions" is perhaps the most inane rhetoric I've run across yet.
Gary Marton (Brooklyn, NY)
Do real estate brokers add value? If so, they should be paid for doing that, should they not? Do they add value for tenants? I sat as a housing court judge in NYC for 20 years. I saw many more than one case in which a litigant sued to gain possession of an apartment for which he/she had paid a month's rent and a month's security, but at trial it turned out that the person that the litigant paid was not the landlord or an agent of the landlord; instead the person paid had no connection to the apartment but had posted an ad online offering the apartment for rent. Brokers protect prospective tenants from such scams.
Bill (DesMoines)
NYC has rent control so landlords can't raise rents to pay broker fees. NYC wants to make life bad for property owners and the result will be that landlords will stop investing in their properties. 20 years from now people will wonder what happened to the housing stock.
JA (Brooklyn, NY)
I have used brokers as a renter and as a landlord. Each time, my brokers were incredibly helpful. As a renter, I had an incredibly tight budget and two dogs, which made renting an apartment very tough. My broker schlepped me around from apartment to apartment (over 20 apartments) until he showed me one that worked, rent-wise, location-wise, and dog-wise. And now, as a landlord of a three-family building and as someone with a full time job, I have found my broker incredibly helpful in marketing my apartments and screening tenants to make sure the tenants and my family are the best match, something that is important in a small building where we all have to get along. Why don't tenants and landlords split the fee?
Craig Karsch (East Coast)
@JA "...marketing my apartments and screening tenants to make sure the tenants and my family are the best match" Those are all services the broker is providing YOU, the landlord. Why would the tenants split those costs with you? Those are the services of a Property Manager and in virtually every other market, those are contracted by and paid for by the landlord. Sure, if a tenant is using a broker to do all of the tenant assistance you described (finding an apartment, taking you on tours, etc), then it seems right to ask them to pay. However, the vast majority of comments I've seen have indicated that the broker does nothing more than process paperwork (for the landlord) and hand the keys to the tenant. Which of the tenants costs are you offering to cover?
John Doe (NYC)
This article is filled with wrong information. 1. Of course, thousands of brokers will lose their jobs. Use your common sense. Brokers are not going to get paid by landlords anymore, like they have been for decades and decades in NYC. That's like your boss not paying you anymore and telling you to collect your salary from their customers. Good luck. 2. Yes - rents will go up. Look carefully, and you'll see on the graph that rents rose more for apartments that stopped charging fees. The author tells you something different. And this is NYC. 3. Security Deposits. If landlords are limited to collecting only one month security deposit, then many people with bad credit, insufficient financial documentation, or pets that can secure an apartment by paying extra security, will not be considered. That hurts renters. I can go on and on. The point is that when the government steps in - even with good intentions - their regulations hurt the very people they're designed to protect, and small businesses, too. But let's not be naive. This is about politics. Give people stuff for free and they'll vote for you. The Pols never get blamed for the infrastructure they cause to crumble.
Long Island Dave (Long Island)
@John Doe - ... when the government steps in - even with good intentions - their regulations hurt the very people they're designed to protect... You need to qualify this statement in order for it to be true. I could name many, many goovernment regulations that help everyone.
ALLEN A (Nyc)
Rent regulations just don’t work and the more you try to legislate the worse things become This is a capitalist society and the only thing that will bring rents down is more supply. It is that simple. Now just try to increase the housing stock in nyc and there are more regulations just to do that
Christopher Loonam (New York)
This is a simple supply and demand issue. No matter what regulations the government forces, nothing is going to change the simple economics of the situation: if you want to live in New York, you'll have to pay. What's the real solution? If the city's rents are too high for you, move somewhere else where they're not. New York has ample options for commuting: the Metro North, LIRR, NJ Transit, etc. Nobody says you need to live in the boroughs.
ManhattanWilliam (New York City)
Of course rents won't go up if broker's fees are eliminated, we know this. Naturally landlords will hire brokers to rent their apartments and pay them once the apartment is rented, just like companies pay headhunters for jobs. Salaries don't go down because a headhunter is paid by the company who hires them, it's entirely the same thing. WE KNOW THIS and it's not complicated either. Any arguments to the contrary are simply blowing smoke to confuse and distort the truth. Time to move on....
Zeev Meir (Manhattan)
Comparing Manhattan to any other city worldwide is "False equivalence" reading this is a waste of time.
Dr. J (Rego Park)
Sadly, facts in the NYC market show this is not true. Rents spiked after the DoS memo to prevent tenants from paying the landlords' agent fee. https://patch.com/new-york/new-york-city/rents-jumped-after-ny-announced-surprise-broker-fee-ban-study
AAA (NJ)
We found an apartment online, asked to view it, and were told if we want it, we must go through and pay the landlords exclusive broker 15% of one years rent.
Yummy (San Francisco)
We don't have broker's fees in San Francisco. It is illegal for them to ask. I have never once believed that it has any bearing on rent cost, one way or the other.
Long Island Dave (Long Island)
I applaud the new rule. There is something fundamently wrong with being charged a fee when you are not the client who hired the service provider.
JaneDoe (Urbana, IL)
Brokers take a few pictures, make a listing and show the property. Big deal. And the ones who sell houses are even worse, earning 10's of thousands of dollars for a day or two of actual work. The sooner this nationwide industry of parasites is exterminated the better off the rest of us will be. Are you listening Bernie?
Steelmen (New York)
Until the state stops allowing deadbeat tenants to remain in homes for 11 or 12 months--or more-- as eviction crawls its way through the system, I, as a property owner, will not pay a broker's fee. I am looking for other ways to charge tenants the true cost of living here. Because right now, I take in less than $100 a month than my mortgage. One big repair eats that. If someone doesn't pay rent for a couple of months, I could lose my house. I just raised the rent. In less than 48 hours, I had 54 requests for info; 18 people booked appointments visits. I rented it on the 3rd visit. The market is on my side but the lunatic city progressives are not. And doesn't the NYT have a single person who rents out property or are they all willing to pay excessive rents to scummy landlords so they can live in itty-bitty spaces in Brooklyn? And then complain about it. Just once, can you write about this law through the lens of landlord-tenant issues outside of the city? The sameness of your op-eds sounds more like NYT policy. I was horrified at having to pay essentially three months rent when I first came to Long Island as a renter. Then, after buying, I discovered how difficult it would be to have a problematic tenant removed and I began hearing absolute nightmare stories about deadbeats who had stiffed owners for months at a time. By the way, I have never evicted someone. But NYC isn't going to dictate to me how I survive LI's high costs. Stop applying NYC 'solutions' to NYS.
Craig Karsch (East Coast)
@Steelmen "I am looking for other ways to charge tenants the true cost of living here. Because right now, I take in less than $100 a month than my mortgage." When I read this, it sounds like you overpaid for the property. There are plenty of markets where rents will not cover a mortgage. When I was living in Washington state in 2008, single family homes were renting for about $1/sf but you'd have to pay $325K to buy the same 1,400 sf house. Fine rental if you expect 5-10% appreciation every year but absent that, you're cash flow negative. Speculators drive up prices hoping for appreciation rather than making the proper cash flow decision. What was your cap rate when you bought the property?
Stewart (US)
So you are expecting the tenants to pay for your mortgage? While you are sitting on your hands?
Anonymous (NY, NY)
There is no way 44 percent of apartments are rent regulated in NY. And if it is anywhere near that number they are lived in and no one is leaving them.
leaningleft (Fort Lee, N,J.)
The Left is quick to "protect" the little guy against fees. Brokers provide a valuable service finding housing that the client wants quickly and efficiently. Take away the broker and you will have tenants wandering from building to building and web site to web site. How much is the tenants' time and effort worth? Of course, that is not going to get headlines.
JWyly (Denver)
But that isn’t the way it works. When buying a home you use a broker who shows you homes from a MLS and helps negotiate a deal. An apartment owner HIRES the broker to rent her apartment and charges the tenant for the brokers fee.
JJ (NYC)
You are still more than welcome to hire someone to help you find an apartment if you find that service valuable. The law is just saying that you are not obligated to pay for a service that someone else contracted without your agreement.
aa (nyc)
A broker let me move into a rent-stabilized shoe-box for an additional $2500 under the table about 15 years ago -- I wonder how common that practice is now, and whether there's a way to curtail it...
Jerseytime (Montclair, NJ)
Even if rents increased to pay for the fees, the payments would be spread over time, rather than renters needing to have thousands in ready cash available just to have a place to live.
Jason (NYC)
I think this opinion buried the lede on this matter, "Lower move-in costs also make it easier for unhappy tenants — rich and poor — to leave an apartment" This is the real raison d'etre of the new law. In this case, who pays the service provider and when they get paid, makes a difference, even if rents need to go up to cover the cost. Having the landlord pay upfront reduces the transactional friction that kept unhappy renters in untenable situations. The law puts economic incentives for landlords to decrease turnover rates and maintain their buildings to keep tenants happy. Brokers are incentivized to provide standout service for the party who actually hired them. It does not stop a renter, who's looking for a place from hiring a renter's broker to do a search, and paying them for their skill, time and service. The law eliminates the awful rent-seeking key holders that were pretty close to being mobbed up. "You wanna look at the apartment, you gotta agree to wet my beak." Good riddance. If you're a broker that provides a legitimate service that adds value, then keeping the landlords as customers should be straightforward, if competitive. You would get paid by the landlord who hired you, and you should get paid at least partially by the hour. Wouldn't it be nice to have some certainty about at least a portion your paycheck?
BMD (USA)
Brokers' fees are a scam. They should be banned. I wish states would regulate (ie cap) the outrageous fees agents charge for selling houses - they too are scam that cannot be justified.
stan continople (brooklyn)
In many neighborhoods, the increase in the average rent is due to the machinations of brokers even more than the landlord's greed, dramatically accelerating a process which might have taken years longer. Convincing owners that it's an arms race and they're losing out is meant to pad the brokers pockets more than anyone elses. These people went into the broker business as a default, because they were not fit for any other other employment. Nobody is shedding any tears for these parasites.
Observer (new york)
@stan continople this is sheer nonesense. Any real evidence for such an attack? Who else are parasites? Applies to carpenters, plumbers, anyone self employed.
Jason (NYC)
@Observer You make a false equivalency. Unless I hire the broker to conduct a search for me, there is NO real reason why I, as a potential renter, should have to pay an extortionate amount of money when the only thing they did for me was hand me a key. The only exchange of value the broker has is with the landlord. Also, there is strict law around how a tradesman can contract work, just to avoid situations where they might be tempted to extract a little vig because the customer needs something vital.
J.I.M. (Florida)
Rents will rise more than the actual landlord expenses because the imposition of broker's fees is a synchronized public event. Whatever impact that the broker's fees might have will be overwhelmed by opportunistic rent hikes. New York landlords are well versed in the process. If the rent goes up for everyone, what are you going to do?
Tall Tree (new york, ny)
@J.I.M. NYC landlords face crushing 35% of annual gross income property taxes and sky high insurance rates. Of course they'll raise rents whenever possible, but it's out of need, not greed.
Craig Karsch (East Coast)
@Tall Tree So it's really the landlords, sitting on assets in the high six/seven figures, who are the real sufferers. I always thought it was the majority of residents paying 30-50% of their income on rent and $3-6K in broker's fees (for services they didn't use).
Clotario (NYC)
@Tall Tree Oh, I am sorry. If being a landlord is so bad --obviously you don't make any money doing it-- why don't you sell?
Tara (Japan)
Quit touting the nonsense lie that 44% of apartments are rent regulated. Landlords keep finding ways to do what they want with those apartments. I've lived in 2 rent stabilized apartments, and would have happily stayed in either one for years. But my landlords pushed me out. First, using the preferential rent scam, they were able to raise my rent $400/mo in 4 years and I could no longer afford it. The tenant before me, btw, paid only $800/month -- but the landlord was able to claim Individual Apartment Improvements without having to prove to anyone that they actually spent money, and that allowed them to jack up the legal stabilized rent to $1700 when I moved in. Most recently, I signed for a stabilized apartment and then, upon lease renewal, the landlord told me they made a mistake and the apartment wasn't, in fact, stabilized. They never officially deregulated, but they haven't reported rents to DHCR in 10 years, and the long and short of it is, DHCR tells me that the only way to resolve the situation is if I sue. Yet both apartments, I'm sure, count towards the city's figures of "regulated apartments." Dig deeper, and I'm sure the portion of tenants protected by regulations is much, much lower.
Tall Tree (new york, ny)
@Tara Just ask your landlord for some money and move. Landlords can't "push" you out. I'm a landlord and we have to follow the law. If that really happened, you can sue and maybe become the landlord yourself! I'm sure you'll charge low rents and support your tenants by working nights. Good luck!
Jerseytime (Montclair, NJ)
@Tall Tree We all bleed for you. If being a landlord is so tough, its time for you to get out of the business. But frankly, you are either a lousy businessman, or are lying. At today's rents, if a NYC landlord cannot make money, there's something wrong. Its not like costs have kept pace with rents.
jrd (ny)
Why all this worry for the income of brokers? Did we make this fuss when manufacturing jobs left the country? Or when wages stagnated for 40 years? Some of us apparently want socialism for some jobs, but not for others, rather like the arguments you hear for private health insurance. American healthcare simply must remain in the hands of corporate America, and continue banking working people, otherwise some other people lose their jobs. Including CEOs with 8 figure compensation.
South Of Albany (Not Indiana)
Not to mention the hype and price inflation chaos strategically created by the brokerage industry. I’m not crying for them either.
Tall Tree (new york, ny)
@jrd It's always been a choice to pay a broker fee. I think it's ludicrous to pay one unless you're getting an amazing deal, but the government should stay away from outlawing tenant paid broker fees. The unintended consequences of higher rents for all are not worth the trade off -- and I'm no fan of brokers.
Craig Karsch (East Coast)
@Tall Tree In the article, the data shows that the trade off is worth it for the renters. The broker provides the landlord with services (listing, vetting, showing, etc), it only makes sense that the landlord should be the one to pay it.