Solving All the Wrong Problems

Jul 10, 2016 · 241 comments
Richard (San Francisco)
"A service that sends someone to fill your car with gas."

"A service that sends a valet on a scooter to you, wherever you are, to park your car."

"A service that delivers your beer right to your door."

This is what represents progress. Not only are these ideas worthless but more pointedly, are predicated on someone else performing the most mundane and simplistic of tasks for you. It speaks to the profound levels of laziness that has been breeched by our app obsessed tech industry but like the more successful strains such as Uber, strive to underline the gap between rich and poor profitting on the sweat and labor of others in such an egregiously insulting way.
JT (Chicago)
"So now what..."

I can't help feeling that we need to create/find a better platform for connecting, sharing and growing social innovations..... and for redistributing models that work.

Pieces of what I believe the author is wishing for in innovation exist in organizations like Ashoka, Upworthy, Tiny WPA, and about a million non-profit, community groups, and concerned citizens. I think we are just very bad at hooking up these often-times well-organized, highly motivated, but not super-tech savvy groups with technical innovators as allies for the same cause/issues. Nor do I know of any forum/platform that explicitly marks proliferating social innovation as its mission over capital.

Mobilizing/centralizing social innovation work, creating a rallying point to discuss, share, and implement ideas & celebrate/reward the experiments that work to make real advances in local communities, catalyzing people who want to solve these problems.... is there a space that could broker & celebrate those relationships more effectively?
Daniel12 (Wash. D.C.)
Innovative U.S. companies solving all the wrong problems, working on useless computer applications, etc.?

I'm kicking myself in the head, for among every other personal failing, not having become a chemistry genius. I think we need serious work on drugs for cognitive function. I find I do best on a little coffee or cocaine or amphetamine, a little red wine, opioids for relaxation etc. The point really is not what I want or care about here, but what best helps cognitive function in a rapidly changing technologically sophisticated society.

Alcohol should really be relegated to wastebasket. We probably want people to think in a somewhat dreamy yet clear manner as life becomes more complex, get the right mental rhythm going so as to feel both profoundly relaxed yet engaged as life becomes swifter, calling for subtle and creative decisions. In other words up the performance of mind of society. That probably means best nutrition, meditation, but also complete decline on war on drugs and Manhattan project toward drugs so we not only do not need drug addiction but are ironically on drugs for high and healthy and correct cognitive functioning. We need proper fuel for our brains, to perhaps put it in widest sense.

Because I am 52 but not just because of that, but because I like something of pioneering life, I am available to be a rat for testing. Interestingly, perhaps those people with history of illegal drug use but high intelligence are best subjects for testing...Get curious!
J Jencks (Oregon)
The hidden purpose of a LOT of technology, especially things like apps, is to gather data about the technology users, their buying habits in particular, but many other things as well. This information is then sold and ... Voila! ... someone has made a lot of money on a "useless" app.
There is also a trend to move more and more of the software products we used to BUY and OWN towards a "subscription" model, where we "rent" a service, and pay, month after month for the rest of eternity. It's great for business, that guaranteed income stream. But it's not always the best thing for consumers.

Like many people I thoughtlessly allowed myself to get sucked into that and eventually found my credit card every month with far too many little debits, $2 for this subscription, $7 for that, etc. I finally realized I was being sucked dry bit by bit. I eliminated all that cold turkey. Closed my 2 credit cards as well. I do everything now with 1 debit card and cash. No subscriptions to ANYTHING. I also stopped even using my debit card for any purchase I could do with cash, such as the groceries. It keeps me conscious of just how much money I'm actually spending. My finances made a complete U-turn.
ldm (San Francisco, Ca.)
Very timely discussion. Our innovation seems superficial and trivial while real problems (ie global warming, economic inequality, etc.) fester and grow worse. Our unimaginative type of capitalism doesn't encourage deep intelligence and creative thinking. Alas some of these apps or innovations may unexpectedly turn out to really matter. We'll see. But the culture as a whole seems to be be aiming awfully low.
Bryan (Portland, OR)
The elephant in the room: Too much money investing in frivolous "technologies" and too little investing in innovations that can indeed improve people's lives and our planet. Our startup has a technology that provides multiple and diverse benefits for global warming, food security, water scarcity, energy storage, renewable energy, soil/water contamination, proliferation of the spread of antibiotic resistant bacteria/genes, and other important benefits, including significant economic benefits. Yet, because it can't be adequately described in a 15 second "elevator pitch", it gets ignored in favor of simple ideas with little to no benefit to society but that can be pitched to an audience that demands ideas that only require short attention spans. There is a stunning amount of capital available for investing, yet equally stunning is how little of that capital is invested in things that really matter and that could make a difference---if they had access to that capital.
Jed Rothwell (Atlanta, GA)
People create apps like this to make money. That's the reason. There is no mystery.

Most of these apps are useless but a service to film with a drone can be very helpful to some people, such as architects. landscapers or farmers.
Hdb (Tennessee)
Thank you for this! The root of the problem is that making money is the true religion. Solving societal problems does not pay, in dollars, power, or Silicon Valley street cred. This is what unrestrained, unquestioned capitalism looks like in its later stages.

It's going to get uglier unless people who are concerned about other people are able to change the dialogue. This is difficult in a society that has gone so far down the oligarchic path that almost all of our media organizations are part of the problem.
scientist (boynton beach, fl)
There's a WORLDWIDE CANCER EPIDEMIC -- Google it.
How about doing something about that?
christv1 (California)
This is all about money. "the unexotic underclass" doesn't have any and is therefore uninteresting to these "disrupters".
Robert Stadler (Redmond, WA)
There are many companies working on silly little apps because it is easy to create a silly little app, it doesn't cost much to try, and a successful app may provide large rewards. There are fewer companies working on large, visionary new ideas because those take a great deal of effort and still have a high chance of failure. Nonetheless, these more ambitious endeavors do exist, and some of them will change our lives substantially over the next decades.

If you focus on companies created in the last few months, you will see more of the trivial froth. If you extend your analysis to go back a few years, you see more companies like Uber and AirBnB, which are already important enough to require public policy changes. If you go back further than that, you get companies like Skype and Tesla, then Facebook and Google. Google in particular was an obscure company overlooked in favor of noisier ideas like Pets.com. Would you have written a similar essay about trivial innovation back then?

The next major successes have probably already been founded, but it is easy to miss them among the trivial apps. Others may fail, but it is hard to describe Theranos or Hyperloop as unambitious.
Frederick (California)
I have lived in the Bay Area for over 40 years. I remember when neither Apple or Microsoft existed. We here in the Bay Area have had a severe traffic problem for all of those 40+ years. In the 1960's a bunch of computer programmers, urban designers, engineers and highly competent politicians planned, approved, and built the Bay Area Rapid Transit system. It opened in 1972. The coders did it using IBM 'Red' Series (System 360) mainframes writing in Assembler with CPUs that had 1-8K (that's K!) of memory. I was just a kid when this occurred. But I doubt in today's cutting-edge Silicon Valley there are any visionaries or coders who have what it takes to attempt such an undertaking. My hope is that with my little diatribe here I dig into their selfish egos a bit. I hope they get angry at me and prove me wrong. I would gladly buy each of them a beer if they did. BART is overwhelmed. We need a massive system upgrade and we need it now. That would be worth working on. I can figure out if my fly is down using the legacy apps.
John Smith (Cherry Hill NJ)
TIME WAS When the government invested heavily in basic R & D, that lead to the discovery of the transistor, the laser, the printed circuit, the computer chip, the photovoltaic cell and many other things we use daily. Back then the government was solving the right problems, most of the projects originating from the needs of the military, then taken over, products developed by business and manufactured. But the GOP has made a fetish of privatization, with the result that nobody doers basic R & D in the US anymore. The Chinese, Koreans, Japanese and Israelis mainly have taken over. We're left with consumer electronics to do just about anything useless you can imagine. You can thank the GOP that, while claiming to make us more competitive have, in fact, given away our competitive edge with research paid for by US taxpayers. We must retake basic R & D research in the US. The Chinese took our photovoltaic cells and became the world's largest producer of solar panels. We gave away the bank. We must return to long-term planning for the good of the nation and leave the feeding frenzy for quarterly profits reports to the sharks and prianhas of the financial markets. Let them sink their teeth into something that will not hold us back as a nation. Then you'll start seeing the right problems solved again. Though it might not seem that way. Nobody knew what to do with the transistor when it was first invented. But we soon enough found out and the world runs on microchips!
PaulB (Cincinnati, Ohio)
We train some of the world's best mechanical, metallurgical and construction engineers but many sit idle because Congress refuses to even consider badly needed infrastructure improvements that would benefit the economy, the environment, and the unemployed.

Our problem is not coffee making apps. It's the complete lack of a cohesive vision for the decades immediately ahead. We are like a concrete bridge constructed in the 1960s; it still passes stress tests, so why worry that the rebar within is degrading to the point of collapse. Train tracks sit unused while we clog our roads with ever more gas guzzling SUVs. We insist on protecting fossil fuel industries, whose days and benefits for mankind are long gone.
anonyma (New England)
This is a baffling piece. Of course we don't "need" these apps.

The author and editors should have the intellectual honesty to acknowledge why we have them and to talk about what we can or should do about it. But far easier to indulge in a more-in-smug-enlightened-sorrow-than-in-anger op-ed piece than confront the core values of the social construct that many of us benefit from.

It's not a mystery. We are a capitalist society. Workers do work what people will pay for. In our increasingly divided country, the money is primarily with the ~20%, who are made up of a Venn diagram of characterisitcs including wealthy, highly skilled, dual-earning, pressed-for-time, highly-educated, and highly privileged. To these people, there may be value and benefit to having new tooth-brush heads delivered every few months. The reality of the high-tech world is that delivering a small benefit to a lot of privileged people *for a relatively small cost* adds up to a profitable business model.

So don't blame the developers who take up the challenge of providing perceived benefit to the privileged, any more than you blame athletes who make zillion dollar salaries for working very hard at something with little abstract value. In both cases, we as a nation say it's worth it. If you have a problem with this, fight income inequality so that the market shifts to prioritize the less-wealthy single mom over the purely privileged as a customer. Fight for government funds to fight climate change.
mjbarr (Murfreesboro,Tennessee)
We live in a world where people think it is too much work to pour out a bowl of cereal and milk, so why are would these ideas for apps sound silly?

http://www.cereality.com
http://www.grubstreet.com/2016/07/tasting-kelloggs-cereal-restaurant.html
gc (ohio)
Thank you for this long overdue perspective.

I had a similar revelation a few years ago.

In the 1940's -1970's (and before), innovation and affordability solved major inconvenience and discomfort. The gas furnace eliminated awakening in the morning to get up on freezing cold floors, go to the basement and shovel coal from the coal bin into the furnace. The middle and lower classes acquired indoor toilets, antibiotics, and air conditioning. Jobs were made more efficient and less tedious with calculators. Cars and roads became much safer. Air became cleaner.

After that, I'm not sure if computers and the Internet are a net positive or negative, other than the role of electronics in medical advancement.

Now, even the non-wealthy spend much on non-necessities including junk food and entertainment. And we are conditioned to think it's bad to pay - individually or through taxes - for real needs like infrastructure repair, health care, clean air, water not contaminated with lead or algae, shoring up Medicare and SS for our parents and our sanity, education, and, oh, by the way, sustaining the planet and its resources for human inhabitability.
ejb (Philadelphia Area)
It suddenly occurred to me that the hottest tech start-ups are solving all the problems of being twenty years old, with cash on hand, because that’s who thinks them up.

-- from "Change the World" by George Packer, The New Yorker, May 27, 2013 Issue
Liberalnlovinit (United States)
In the mid-90's when the Internet and technology began rolling out for the population at large, I remember a completely different set of promises for technology, not the least of which was education, plus other things that would make us a better society.

I don't see any of those promises on this list - nor have I really seen any of those promises fulfilled in the 20 years of technology growth.
Scott Keller (Tallahassee, Florida)
Ms. Arieff, I see that you write on architecture and design, rather than technology. That explains your aversion to the entire culture of innovation represented by the Silicon Valley crowd. It's extremely easy to find silly apps, but increasingly difficult to find a breakthrough app that hasn't been done. Many of these seem to be 'me too' attempts to capitalize on proven successes (e.g., a valet by scooter app as a me-too for Uber).

The true design and innovation was in Apple creating an environment in which apps can be created and used for what suits any particular individual ('there's an app for that'). Many of the apps that have been created are really startling and innovative, though designed for a relatively small group. My friend who does lighting for major events, for instance, relies on a smartphone app that previously took a lot of manual work to do. The market will reward innovations that bring people solutions they like, even if others mock them for being out of touch. It will also not reward those that do not meet that goal for enough people.

Your interest and seeming misunderstanding of the way the word 'hack' is used belies your outsider standing in the world of software. Hacking is finding a way to solve a problem using computer code, and has been appropriated by other fields to mean finding ways to solve problems. Why the negativity?
ldm (San Francisco, Ca.)
Perhaps the problem is how low impact "the market" is as currently configured. Thus so little to show for so much effort.
Olenska (New England)
Many of the apps cited seem to be proxies for servants - people who take care of nasty little chores for other people who are too busy or too important to do things for themselves. The apps give the app users the illusion of having entered into the world of privilege - it's the same mentality that makes people fawn over the (faux) glittering Trump brand and makes some Americans ga-ga over English royalty. Ah, the exalted life of someone-else-takes-care-of-that!!!
Follanger (Pennsylvania)
When Ms. Arieff asks "why are so many people devoting so much energy to solving problems that don’t really exist?" she is being rhetorical. She is well aware of the answer: they hope to hit the jackpot by either (less likely) convincing a segment of the public that the so-called service has some measure of actual utility or (much more likely) convincing investors with piles of unused liquid assets, like Mr. Andreessen, that they have located enough suckers ready to pony up for the service (whether they have or not).

To which we can add the following: these "entrepreneurs" belong to a class of typically monied people (usually via mum & dad) who are in a competition among each other to "make it", the cute gimmick having now replaced sheer cash as the holy grail.

As such, a possible silver lining in this case is that a few ( a very small number) of these gimmicks may actually prove useful, something that cannot be said of the labor of traders competing for their first ten million dollar bonuses.
maurim (sausalito, ca)
I am reminded of a NY Times column from the past - written by someone somewhat more famous than Ms. Arieff - with the same "I know better" theme. See "Essay;Stay Out of Touch By WILLIAM SAFIRE Published: June 27, 1996". He might have been right, do we really need a smart phone and do we really need to be in constant communication with the world? I think just walking down any street answers that question - people have resoundingly answered "Yes!". The same will be true of the apps Ms. Arieff laments. Most will go the way of pet rocks. Trivial but unimportant in the long run. Others might be the inspiration for greatness. But people will answer the question, not a NY Times columnist. And the funny thing is, none of us can know in advance which is which. Certainly Ms. Arieff doesn't know.
Pharsalian (undefined)
Interesting that you equate "needing" something with widespread enthusiasm for it. Just to date myself: did we "need" hysterical girls screaming while the Beatles performed (drowning them out and leading to their live performance retirement)? In your mind, obviously so, I guess. The "people" - or some segment of it, anyway - voted with their enthusiasm for the ridiculous.
ChesBay (Maryland)
As far as I can see, all these silly consumer technologies do is rob people of ability and know-how. I wouldn't trade anything for my skills. I feel sorry for those who have.
anthropocene2 (Evanston)
I can roll with the emotional sentiment of this piece, but think it's essentially another shiny, superficial coat of media paint -- hip kvetching, Sunday style; disposable.

Moral compass? Okay, part of our genetic & cultural coding repertoire for relationship interface. Its efficacy has been crushed by complexity. Compass, Politics: broken. Sky, Ocean: breaking.
Our moral compass (code), and bigger pic, much of current bio & our cultural genomes, didn't evolve to function in our Exponentially New Environs; and they can't. Like this: “There were 5 exabytes of information created by the entire world between the dawn of civilization and 2003; now that same amount is created every two days.” Eric Schmidt, former Google CEO
We don't understand code in a physics / evolution / complexity context.

Code: relationship infrastructure in bio, cultural & tech networks.
E.G.: Religion is an app. Funeral, wedding, sacrifice, infidels? Cue the religious app, a set of codes that delineate relationship how-to, how to structure / navigate / process wedding relationship information. Bad hunts, floods, disease, sadness? Cue the religious app to access the spirits for explanation & amelioration of said events.
Complexity transition from hunter-gatherer social structures to the exponentially more complex information-in-relationship architecture of cities: creative information processors invent alphabet, legal, etiquette & monetary coding structures.
6 Concepts 4 Survival: http://ow.ly/4n1t85
Richard (San Francisco)
"it's essentially another shiny, superficial coat of media paint -- hip kvetching, Sunday style; disposable"

@anthropocene, I'm sorry but what you said above is exactly what I think of your response, if in fact there are any complete sentences to be had. I think Ms. Arieff makes a cogent point about the disposability of the ideas being proffered for nothing but generating revenue. I'm with her. We need to move beyond ideas with the shelf-life of bananas.
Concerned (Los Angeles)
As usual, the media gets the meaning of "hack" wrong, in this case quite egregiously wrong. A "hack" (noun) is a clever solution to a programming problem, yet one that is "seat of the pants" and perhaps not optimal. Yet it solves the problem, and the programmer can move on. "To hack" (verb) is to engage in this type of problem solving, often creatively and for the fun of it. I won't begin to address the issue of the now near-universal error with regard to the word "hacker" perpetrated by the news media.
abie normal (san marino)
There used to be these things called paper towel dispensers. Marvelous things, really. You needed a paper towel, you took one. You needed another, you took another. And the design -- the interlocking pieces of ppaer -- made these dispensers wholly sanitary. Really indispensable, you might say -- but no! Someone thought it would be better to first rub your hands underneath, or rotate a knob, or ... or... well, I haven't figured out how to work those yet. But saw one just yesterday -- they had an illustration on it -- it looked like two hands, pulling a paper towel down. Someone's thinking!
Charles Packer (Washington, D.C.)
An article that should be read along with this one is in this
section: "Silicon Valley-Driven Hype for Self-Driving Cars,"
by Lee Gomes. It's arguable that the purported need for self-driving
cars is the king all wrong problems currently being worked on
in Silicon Valley.
whisper spritely (Catalina Foothills)
My long view: Perhaps these are all 'inventions' by those others trying to come up with a way to make a living, having lost their way they did have to make a living due to downsizing or globalization.

My short view:Bully for them then.
MDCooks8 (West of the Hudson)
The life and times we are living in now with nearly endless capabilities new and improved technologies available at our finger tips is amazing and should mostly be embraced since these tools just more than make our every day life a bit more manageable, but are also tools of inspiration to the up coming generations that will take these technologies even further ......
scientist (boynton beach, fl)
We need to get our national priorities straight.
We need to focus on the issues and problems that are causing the most pain and suffering here and around the world.
This weekend, like every other one, over 3,000 Americans will die, in pain, of CANCER.
If you're an American Man, you've got a 1 out of 2 chance of getting Cancer and a 1 out of 2 chance of dying from it.
If you're an American Woman, you've got a 1 out of 3 chance of getting Cancer and a 1 out of 2 chance of dying from it.
Cancer is the #1 cause of disease based death of American Children.
Its time to get serious about the War on Cancer.
That's a problem that's worthy of us spending our time, energy and money on.
Olenska (New England)
OK, if these people need apps to exist, here are some suggestions:

- An app that instructs in basic manners: saying "please" when requesting something; saying "thank you" when someone holds the door for them; not yapping on the phone while a cashier is ringing them up or a barista is taking their order ...

- An app that signals them to stop shrieking at each other in restaurants;

- An app that alerts them to an imminent collision with another person when they're weaving down the sidewalk in their zombie-texting state;

- An app that shuts off their phones in movie theaters;

- An app that zaps them every time they use the word "like."

Solutions to real problems? No - but major improvements in the quality of life for people who have to put up with the app-addicts.
abie normal (san marino)
An app for baristas that tells them to say Thank You when they've been given a tip.
Tom Hughes (Bayonne, NJ)
Wasn't there a time, not too long ago to remember, when as a species we managed to survive with no apps except appetites?
Jeff (New York)
PEOPLE, STOP WANTING THE SERVICES YOU WANT AND START WANTING THOSE THAT MS. ARIEFF WILL PICK FOR YOU!
Rfam (Nyc)
How do you know what are the right problems? I'll guess Theranos was trying to solve the right problems, in your opinion, but seems to have failed. This article crystalizes the ignorance of left wing thought on entrepreneurship.

Most of this world changing innovation you're complaining about won't matter, but some stuff will and will be world changing. Just like the computer I'm typing on and the website that posted this article.

Its great how you wrap it up in inequality and climate change. Wouldn't be complete without it.
ev (colorado)
The market provides goods and services to those who can pay. With wealth being concentrated at the top, the market is being inundated with silly products that target people with more money than they know what to do with. This is not disruption. It is pandering.
Deborah (Montclair, NJ)
All these niche apps, all the stuff we can order with a click, all these selfies, all these meet-ups, snapchats and Instagrams ... maybe the lightness of our being has finally become unbearable.
will duff (Tijeras, NM)
This piece is, at its core, very pessimistic. The facts contradict this pessimism as much as cutting into a organic apple with a flawed skin to find perfect fruit contradicts the imperfection of the skin (strained, that). Beneath this totally superficial critique of technology's most superficial products there is wonderful, wildly optimistic news from science and technology. Our knowledge about the fundamentals in every discipline is exploding geometrically. Read Science Magazine and Nature for a few weeks, and you will be astounded at the tsunami of discoveries and inventions of great import. Biology and medical findings alone define a wave front of new knowledge that will substantively change human life for the better. Things are WAY better in our problem solving universe than Ms Arieff observes.
W Curtin (Switzerland)
Yes, Science is making amazing progress toward solving real problems. These are not Apps, and one should not confuse the creation of trivial software with the deep understanding and consequent control or manipulation of nature (governed by essentially immutable physical laws) to solve important issues facing society.

There will be the inevitable pointing to the "bad" outcomes of Science but this is an issue of human flaws and application of moral/ethical decision making guide application of new knowledge.
matt polsky (cranford, nj)
Arieff is one of the NYT best columnists, who sees things others do not. I use her in the classroom. However, we don’t want risk a backlash against efforts to “make the world a better place” diminishing legitimate efforts by designers and marketers to do so. I assume she would say we just have to get better at it.
While satire and snark can be fun, we don’t want to make the creation, diffusion, working through the bugs process, and mainstreaming of “a moral compass” any harder.
This includes when positive actions come from surprising places, including companies who had not seemed to have it in them, and whose motivations may even include the possibility of a moral factor.
Cynicism, a certainly mindset that it could never happen, exclusive attention to the bad actors, a dominant and unchanging uni-dimensional view of human motivation, and a focus on just technical skills are not helpful.
I explored some of this in: “When It Really Isn’t Business as Usual: Can There be Principle Without 'Principle?': Part 1.” http://www.sustainablebrands.com/news_and_views/stakeholder_trends_insig....
NJGeek (Bergen Co.)
I believe the phrase "first world problems" is apropos.
W Curtin (Switzerland)
1% or 0.1% problems, to be more specific....
MDCooks8 (West of the Hudson)
Well it is nice to have a cup of pot of coffee already brewed when I get home from a nearly a 12 hour day at work.....

Apps that you may find frivolous, others may find useful not only to mange their own life a bit better but to contribute in the in betterment of other lives by using apps to control and mange HVAC, lighting and other home appliances to reduce energy consumption, thus reducing their imprint of CO2...
Olenska (New England)
How long does it take you to brew a pot of coffee?!??!
a.h. (NYS)
"control and mange HVAC, lighting and other home appliances to reduce energy consumption"
You don't need an app: there are already timers for that.
And it's disgusting that you think innovation should aim at making a pot of coffee instead of the myriad real needs of mankind. Like making sure an airbag doesn't cut your throat while protecting you in a collision.
Jeff (Los Banos)
Timers are useless when you work erratic hours and/or face unpredictable traffic going home. Remote control of hvac saves money and energy.

Solving big problems in the physical world takes big money and lots of people with lots of knowledge. The cotton gin and sewing machine have been invented already. Backyard tinkerers are not going to cure cancer or fix global warming. But anybody can create an app and try to sell it. No different than the woodcarver at the street fair. Neither is saving the world but both might make a few bucks.
Martin (New York)
The goal of technology is not to make life better for you, but for the people who sell it to you, The only problem it addresses is the fact that you don't need it. Making you need it is the solution.
Donna (California)
reply to Martin: Excellent! Apps= the tech version of the Door-to-Door salesperson.
MGM (Boston)
This article is proposterous. The writer overlooks some of the most significant innovations in the history of mankind to take a gratuitous swipe at a few novelty apps.
Prometheus (Caucasian mountains)
>>>>>

"In this light, human progress is shown to be an ironic symptom that our downfall into extinction has been progressing nicely, because the more things change for the better, the more they progress toward a reliable end."

Thomas Ligoitti
greenie (Vermont)
Good one indeed. What does it say about us that so much brain power and money is being devoted to needless apps, producing the next latest greatest version of Windows, the iphone or whatever, when the current one is still quite serviceable and all the rest? When there are, as you point out, so many big problems in the world, why do we really need an app to let a guy know his fly is open?
Pam (NY)
“The perpetually missing headline: ‘Capitalism worked okay again today and most people in the world got a little better off.’ ” Marc Andreesen

Actually Mr. Andreesen, the perpetually missing headline is: "Capitalism worked really, really well today for 62 people who own as much wealth as half of the world's population, and very marginally for billions of others who make sure that the 62 just get better and better off.
C (Va)
Who knew that Andy Rooney had been reincarnated as a NYTimes op-ed writer? If you think the apps or services are silly, you don't have to buy/use them. Who are you to judge how other people spend their disposable income?
Sturges in ohio (Columbus, OH)
These gadgets and apps are just fancy baubles.

What humans truly need has never changed.

Education, a secure job that still allows for leisure time, a roof over their head, family and friends, fair legal protection, and access to health care.

Improving these things will greatly improve lives, not the latest app.

After all, what good is an iPhone when you're living day to day, hand to mouth, always fearful what tomorrow will bring?
David (Ouziel)
A recent NYT article that said the same thing for single-function home "smart devices", definitely related.
Tom W (IL)
I am amazed by the number of people who wear the device that tells them how many steps they take. Why does that matter? You can sell Americans anything!
grannychi (Grand Rapids, MI)
Excellent commentary!
Re: driverless cars, one thing to be lost is the opportunity for human beings to show courtesy to one another-- those lovely human moments when one driver slows to allow another to merge, and the like. Sure would be nice if this could be somehow programmed in.
Patrick (Ithaca, NY)
A good part of what drives innovation must be the hope, somewhat akin to the odds of winning the big lottery prize, that the app YOU develop will somehow or other become the next big thing. And in so doing take you to wealth and fame far beyond what you could otherwise expect. So while the attempts may be somewhat marginal, if not outright absurd, remember Facebook started as an idea once too, for example.
Charlie B (USA)
Arieff misconstrues the meaning of "hack" as used in the engineering world. It's not about destruction; it's about quickly synthesizing new functions from existing technology, without bureaucratic protocols.

The word has many meanings in different contexts, but we're not talking about prison guards, bad golfers, malware purveyors, or machete-wielding killers. We're talking about clever people bending technology, not breaking it.

No one knows where a new technology may lead. Twitter, for example sample, was derided for,being about telling friends what you had for breakfast. Would anyone argue that it hasn't changed the world?
Marc (Palo Alto)
yes
Jrcnyc (Brooklyn)
This column capture so well the backwards priorities and believes of an entire generation.
R. Adelman (Philadelphia)
I needed an app to summon someone to come and take my place when I had my impacted molars excised. And I needed an app to order-up a stand-in for me when my first girlfriend dumped me. Could've used him for a few months. Oh, and I needed an app for a Johnny-on-the-spot substitute to come and take my place that time my boss called me on the carpet for something stupid I had done.
Tony (Boston)
If this isn't a a clue that the tech bubble is ready to deflate, I don't know what is.
scientella (Palo Alto)
Well said! My thoughts entirely. Love the make the world a better place by lying that you are. And by making every bodily function replaced by a green house gas producing technology intensive annoying app you are making the world a much much worse place. Factor in a generation who wont know the joy of cooking, the joy of sex (there is an app for that) the upper body exercise from vacuuming, or be able to make eye contact without it being through a screen.

I suppose its like the silly kitchen gadgetry of the 1950s after post war industrialization had delivered all the things we really need, like washing machines and blenders. And factor in the free money from the Fed chasing bubbles and the next Myspace/Theranos or overvaluing UBER when the next thing is for drivers themselves to form online coop cutting out UBER...there is no where left to invest in other than the next pump and dump app.

Where these companies do however have it fundamentally wrong is that the human service 2 app interface still requires the human service. Booking it is not a huge help and doesnt have the large multipliers of technology 2 app, or database 2 app. So many many of these will go bust then the next Fed fanned asset bubble inevitably implodes (within 12 months I give it)
Auggie (New York)
I woke up 10 minutes ago. I activated a Wemo plug via my smartphone app upon awakening. My coffee is waiting for me. It's great. It's also comforting to know I could do this from North Korea if I wanted to. Well maybe not North Korea.
Olenska (New England)
I go into the kitchen after awakening. In ten minutes I make coffee and toast and squeeze fresh orange juice - all with my own hands. I set out the dog's food and water. I think about my dreams in these first minutes. If it's early enough I can watch the sun rise out my kitchen window.

This calm, quiet, pleasant daily ritual comforts me far more than the thought of being able to order up a cup of coffee from North Korea using a "Wemo plug." But I guess we all need something to look forward to.
Ken (Tillson, New York)
If you want to make your life better, don't get an app. Go to the nearest shelter and get yourslef a dog.
GWPDA (AZ)
Or two!
YikeGrymon (Wilmo, DE)
Yes, it's crazy. My (least) favorite, until about a week ago, was that multi-camera-enabled fridge... so you can check its contents without opening it (!) and even do so from your phone (!) if need be. Seriously?

The farther we rush headlong into such a convenient future, the more I'm convinced that if extraterrestrials came and saw all of this, and understood it, they'd think we're all mental (after they figured out that vehicles are in fact not the inhabitants here).

And what surpassed that smart fridge as my new least favorite? There's now a Bluetooth-enabled home-pregnancy test out there, apparently. Now THAT'S progress. As a member of the gestation-challenged gender I'm glad it doesn't apply. But if it did... I really think I'd have to wait instead for the home-pregnancy app that comes with something you plug into your phone's earbud jack so you can just pee on that.
Ab (Eugene)
You are describing the innovation culture of Silicon Valley, which is indeed narrow and in its own perverse way quite provincial. But by claiming that this is the guiding philosophy of all "innovative cultures", you are doing the Silicon Valley thing: think of the Valley as if it were the only thing under the sun, and ignoring what's happening elsewhere.

As much as I liked your column and I dislike the outcome of Bay Area run amok, I think you are missing what's going on in the rest of the world. Many companies, universities, countries are creating innovations that are curing diseases, reducing costs of communication or costs of production, improving yields of farm products and so on. They are not pitching those ideas to you, so their work may be hard to spot. Try a bit harder to look beyond the Valley and let us know what you find.
scrim1 (Bowie, Maryland)
The first time I saw the phrase, "Try this dinner hack!" I didn't know what it meant.

Now I know what it means. But was that necessary? It does indeed sound kind of disruptive.

"Try this for dinner!" sounds much more friendly-like.

Excuse me while I cough -- hack hack...
NeeNee (Berkeley, CA)
This is what happened to the public schools -- once the envy of the world -- too. "Innovators" like Gates and Walton and Broad and KIPP and Teach for America promoted "disruption" of "failing" schools and forced their closure. And to what end? Anyone who can afford to now sends their kids to private school, and those who can't, well -- I guess they and their kids just aren't interesting either. The result will be more and more an uneducated, unemployable, disaffected electorate who out of resentment and desperation vote for people like Trump and measures like Brexit. And the (mostly Republican) elites who brought this on will scratch their heads and wring their hands over the deep divisions in American society.
John Michael (Denver, CO)
Well said! Colorado tech entrepreneur Tom Higley created 10.10.10, a first-of-its-kind business generator, to solve the problem of frivolous innovation. 10.10.10 brings ten serial entrepreneurs together for ten days in Denver, Colorado, where it pits them against wicked problems like Alzheimer's and childhood obesity. 10.10.10 Health 2016 just ended on June 30th; you can find a recap of the process here: http://cybermednews.com/2016/07/the-entrepreneurs-of-10-10-10-health-201...
The_P_Bus (California)
I work in IT, and have for nearly 40 years, which means I'm too old to actually know anything. It frustrates me to hear my co-workers saying "The pace of change is so fast today we can't take time to solve problems - we have to innovate!" If the fashion industry panicked and had to re-invent the sewing machine every time hem lengths changed the same 1% who use services to park their cars would be the only people clothed!
John Brown (Idaho)
Just when I thought "Hipsters" could not become any more shallow and narcissistic we have this Op-Ed.

So the world ends not with a bang or a whimper but an app...
Seb Williams (Orlando, FL)
Well, yeah.

This is why inequality (and arguably, the capitalist framework that produces it) is so bad. The people with problems are the people without money. But because they don't have money, capitalism doesn't create solutions for them. Instead it moves to where the demand is: namely, for ridiculous things that people with too much money will buy, buy, buy, just to amuse themselves for a few seconds.

Creating solutions for this dynamic is supposed to be government's role. But we've allowed the Cult of Reagan to poison the well so thoroughly that government can't even pass a budget to keep the lights on these days, let alone solve these problems. So things are just going to keep spiraling toward a frivolous doom until the sea swallows up the unwashed masses and the rich start fighting turf wars with their drone armies.
Sera Stephen (The Village)
Walking along the shore years ago I saw an enormous house being built and asked a companion: "Who's going to live there?" It turned out to be a new multimillionaire who had invented the paper ring which goes around hot cups to protect your fingers. That bought someone a house as big as the Ritz, and who knows what else. Everybody wants to come up with some marginally useful thing which will make them rich; just some app, or some gadget, because you really can make millions from nothing. Pet rock syndrome. It’s money driven, like everything else. We no longer have restaurants, we have restaurant 'Empires", movies are "Franchises", and meanwhile the middle class is evaporating.That how eighty individuals get to have the same net worth as 170 million. It's all connected.

No one needs most of these things, but the dream of that house on the beach has infected everything, at the expense of a reasonable society. Although an app to prevent police killings sure seems like a high point in cynical illogic.
b. (usa)
Capitalism is amoral. It does not care about improving society, it only cares about making money. If it can make money through faux innovation, it does. If it can make money by promising to teach people real-estate secrets, it does. If it can make money by not paying the carpet installer or chandelier guy, it does.

Capitalism is not the end-all, be-all. People need to stop worshiping at the feet of capitalists and start worshiping at the feet of people who are actually improving society in meaningful ways.
CWCampbell (Beautiful Door County)
What a great commencement address this would be. The author has hit it out of the park in so many ways and on so many levels. A most brilliant piece of writing that had me vocalizing my approval even as I was reading it.
Steve Tripoli (Sudbury, MA)
One other thing: If I hear one more newly-minted college grad - especially one from an affluent family - tell me s/he has gone into marketing a global deodorant or hair care brand, gone to work for "a startup" as if those two words alone are self-justifying, or gone "into finance" as if THOSE two words are self-justifying, I'm going to become physically ill.

Who is raising these kids? And what are you teaching them?

I recently had a parent I know tell me his rising senior son is starting his college search. What type of school, I asked? One that's strong in (teaching) accounting, he said.

Oh. All set then.
Global Charm (Near the Pacific Ocean)
Try to think of it as art. And privately funded too. Not everything has to be useful and full of moral purpose.
Tim McCoy (NYC)
Comes the Revolution, perhaps Ms. Arieff will be appointed Commissar for the Limitation of Public Technology Not Beneficial For The Dictatorship Of The Proletar...er, Conducting of The People's Affairs.
Stan Continople (Brooklyn)
I always though these people knew their apps were doomed frivolities but the idea was to cash out before everyone else came to that realization.
JustThinkin (Texas)
Yes! And of course all those making hundreds of thousands and millions already have what is needed (that money can buy) for a good life. They justify earning more so that they and their families can buy these services and things. Those providing them and those buying them are in a devil's loop -- draining their souls and hurting everyone else. And if you question any of this you are called a socialist -- which is somehow turned into the evil. What a world!
Laura (California)
Excellent essay. San Francisco has to do something SERIOUS about homelessness. It is heart-breaking to see ever more people with mental health issues, and/or addictions of various sorts, on the streets. I wish Facebook, Apple, or Google would announce a prize for the best "hack" for that problem. In Renaissance England, the big problem was young men going to sea and getting helplessly lost, and often drowning and losing the crown's treasure. The court sponsored a contest for the best reliable clock at sea, and viola, the new world was settled. (I am skipping a few details...) The point is: most things can be solved with focus, determinations, and motivation.
mjb (toronto)
It's the vicious cycle of consumerism. Nobody can live off the land anymore (because Big Agra owns it all), so they have to push these useless items / services to earn a living.
Gus Johnson (Mountain Viee)
I can't figure out what problem this article is solving. Ironic.
h (f)
Well said, Allison! I like to compare the state of our research on our own bodies to the amount we know about the envirornment - we research ourselves to the sub-sub cellular level, but we don't know where blue whales go every year, we wonder if elephants or chimpanzees mourn their dead. The divergence of our knowledge of the environment compared to our knowledge of our own cells is ever-increasing, and the world is what we need to know more about, we definitely do not need an app that helps us brew our coffee or another drug to help us sleep.
Chris S. (JC,NJ)
Great article. If all of those tech companies let programmers spend an hour a day working on truly life-improving projects, they could give us "better life."
Joe Schmoe (Kamchatka)
Quite ironic that an article criticizing the self-important pursuit of innovation would take an unnecessary, albeit brief, diversion into the writer's political opinion. Seems this writer herself struggles to see the world beyond her own bubble.
Ken (Durham, NC USA)
I'm sure some of the apps you described truly are frivolous. On the other hand, I regularly use a mindfulness meditation app and it's great, and it's also popular with thousands of other people. I guess frivolity is in the eye of the beholder.
C. V. Danes (New York)
The essence of Silicon Valley innovation is this: kids working to solve the problems that are interesting to kids. And this makes sense, since by the time someone is old enough to consider otherwise, they're too old to work in Silicon Valley. After all, according to Mark Zuckerberg, young people are just smarter. Maybe. But what they are not is wiser.
Barry (Nashville, TN)
So, you've just described how capitalism functions. You're surprised by this, right?
Bubba Wattisname (First Tee)
Better late than never but this is about 10 years too late.
JEB (Austin, TX)
It would be simpler to say that everything on this list is utterly ridiculous.
SG (NYC)
I was unaware of many of these apps, and think many of them might be quite useful.
Joe (California)
Those apps that do not perform a function desired by customers will fail. That is called "the free market", a concept that the NY Times somehow refuses to understand.
Bhaskar (Dallas, TX)
No invention, discovery or creation ever solved a wrong problem.
The MIT geeks were probably belittled for their "Galactic network", little knowing that it would lead to the creation of the Internet.
Nick (New York)
ahh the wonders of the free market.
GWPDA (AZ)
Um - we switched off the Trojan coffeepot in 2001.... https://www.cl.cam.ac.uk/tmp/xvcoffee.jpeg

Absence of imagination so soon?
ARC (SF)
Well put Allison! I live in San Francisco and ask myself the same questions everyday. I see people everyday who are so virtually connected on their devices, yet so disconnected from the real world directly around them. Why? They are missing out on the essence of life in the joy of human interaction!
No need to shop, no need to cook, no need to go out and meet someone, no need to talk, there are apps for all of the above. Oh, and yes no need to see that homeless person lying every ten feet as you walk the city!
I refuse to buy in, I refuse to live in "Wall-E" world!
Jen (NY)
The pathetic thing about this oh so true examination, is that even the basic sorts of apps (such as personal calendars) cater only to the interests of the Silicon Valley puerocracy. All these apps assume that you have ample free time during the day to schedule brunches and lunches with friends, that you have time and energy to ride bikes to work so you need bike routes, and that you're always jetting off somewhere so you really need up-to-the-minute plane schedules. What most people need in a calendaring app, for example, is something that schedules their minimal 2-hour free time that they have after working 9-to-5 in a job where you punch a clock... after getting the kids to bed... before you collapse on the bed in exhaustion.
whisper spritely (Catalina Foothills)
My long view: Perhaps these are all 'inventions' by those others trying to come up with a way to make a living, having lost their way they did have to make a living due to downsizing or globalization.

My short view:Bully for them then.
Luddy Harrison (San Diego)
You know, you aren't obligated to buy dumb stuff. When I was a kid, the shows I watched on TV were puncuated by ads for the pocket fisherman and slicer-dicers that could do everything for the low low price of $9.99. Later there were seven minute abs sold buy guys who looked like Tarzan. I never bought any of that stuff. Instead I kept my sense of humor and my money.

For fun, you should do a search of patents from the 19th and early 20th centuries. You'd get a laugh and maybe some perspective.
Rick Gage (mt dora)
For those of you resetting your moral compass, true north should always be humility.
g.i. (l.a.)
As a practicing neoluddite I am against most apps. Overkill. They make some people obese and otiose. And they also destroy cognitive thinking and the art of conversation. Social media gave us Trump-a tweeter and a reality tv star. Future schlock. I am not very app-y about our future.
Susan (California)
Same w/Hillary, I appreciate that she wants to relieve students of their debt but to forgive just those who will be tech entrepreneurs? Enough w/Silicon Valley, you only have to look to Theranos to see the absurdity... What about young persons who want to be artists, history professors, writers, elementary school teachers et al.?
W. Freen (New York City)
What we have here is an entire generation of gullible, app-addled 20 somethings creating more and more useless tech junk while convincing each other - and expecting the rest of us to buy it - that they're saving the world. Meanwhile they walk down the street like zombies, their eyes glued to their screens, utterly disconnected from the world they claim to be saving.

Few of us can actually save the world but all of us can vote intelligently if we unglue ourselves from Facebook and all the other soul-sucking tech monsters, look around and actually be in the real - not the virtual - world.

Years ago we said "kill your television." Today it's "kill your devices."
A. Stanton (Dallas, TX)
I liked the old bread toasters that only toasted bread, the ones without apps and wifi. I liked the old elevators, the ones where a guy in a uniform called out the floors, I liked the old cars where all you had to do was step on the gas to make it go and step on the brake to make it stop. I liked it when they gave you a fifth rubber tire. I liked the old phones you never had to charge. I liked it when women wore dresses and men wore ties.

I liked it when watches just told you the time.
I liked it when shirts came in exact sizes. I liked it when pitchers got to bat. I liked
it when short guys played basketball. I liked it when they had soap operas on TV. I liked it when the evening news was just 15 minutes long. I liked it when there was no breaking news. I liked it when the newspapers put out morning, afternoon and evening editions.
I liked it when girls wore tangerine-colored lipstick. I liked it when lacrosse sticks were made out of wood and catgut.

I liked it when they had sleeping cars on trains. I liked it when the post office delivered the mail several times a day. I liked it when you went to department stores and could play records in the music department. I liked it when people visited their friends in the hospital. I liked it when doctors had offices in their own houses and did home visits. I liked it when you could get a shoeshine in a barber shop. I liked it when they had diners.

I liked it when the country was at least trying to get itself together.
Benjamin Greco (Belleville)
My god, what an unbelievable naïve piece. I can see a young person writing this, but not someone of Ms. Arieff's advanced age and I don't understand why the Times would print it. How can so many people be so blind to the world they are living in, a world we are all responsible for. Welcome to the wonderful world of laissez-faire, consumer capitalism, dearie. It isn't about solving problems it is about making money.

We don't set priorities based on what should be done or even what needs to be done we base them on what makes money. This is why we are killing ourselves on sugar rich, high salt diets, drinking, drugging and smoking ourselves into early onset dementia, shooting each other daily, and slowly destroying planet earth. It is why the Internet is awash in porn. Why doctors don’t cure diseases but only treat them with lifelong medications and expensive surgeries. And why we pay for insurance that never pays for anything. I don't like it any more than Ms. Arieff, but I at least I know why things are the way they are. We aren't hacks. We are hideously selfish rats scurrying around a maze trying to amass fortunes, whether we are creating a business based on a useless stupid idea, working for someone who is or just playing the lottery. Do you really think you can be free to do anything you want and not pay a price.

People like Ms. Arieff who don’t understand the world they are living in are the reason liberalism has become mostly about fairy tales and fantasies.
Christopher Hansen (Silicon Valley)
We have a word for this in Silicon Valley. It's "bubble".
pnp (USA)
“In this humility-poor environment, the idea of disruption appeals as a kind of subversive provocation,” she writes. “Too many designers think they are innovating when they are merely breaking and entering.”
______
The time when disruption causes real change will return.
Innovations that are more then updates.
Look through the lens of your own eyes instead of social media you'll might be
surprised and delighted.
Jessica (Canada)
As others will surely say, this is the product of money flowing only to a tiny niche class, served by a privileged tech-startup class.
But also, I'd put forward that this is what you sow when you decide your society can dispense with all that humanities stuff in favour of the unholy marriage of STEM and money. God forbid we put resources toward re-envisioning the social world, in historical and cultural context. It's not like our current system/stage of capitalism is revealing its unsustainability at every waking moment these days, from every imaginable angle. Nah, let the "market" make even more decisions than ever, and get rid of all that art and critical thinking stuff.
Mary (wilmington del)
Technology has become the newest incubator for excessive greed, (just behind the whores on Wall Street). In Silicon Valley, caring and compassion is for chumps. The serious problems of the poor and unaffiliated in this country are of no concern to the tech geeks or Wall Street titans.
Realist (Suburban NJ)
We need disruption in healthcare and college education, where are the disruptors? Maybe share a doctor across the world.
Donna (California)
Just wondering if there is an App to deliver a slice of Marie-Antoinette's Cake?
mary (tn)
made my morning!
Neel Kumar (Silicon Valley)
While I do share the overall frustration of the author, I am pained by her need to bash those who are trying out something. Is "sensor in diaper" really good? I don't know. But when my kids were really tiny, their diapers would have this green line when they peed and we could change their diapers quickly so that they don't get a rash. My cousins in India did not use disposable diapers and were potty trained really early. The poorer folks did not even have diapers and went around everywhere naked as toddlers.

I don't get much by delivery - I much rather go into a store and see the item for myself. But there are tons of people who get pizzas and spices delivered to their doorstep. Is getting toothbrushes and beer really THAT bad?

Yes, silicon valley is not trying to solve malaria or dengue or cancer. But they never did. Such long-term and high-risk investments were always made by governments. Why should it be any different today?
Branislava. Drazenovic (Sarajevo, Bosnia)
Any society that commits its resources to solve trivial problems will end with true problems
John (Upstate NY)
The backlash against tech-world hype has been building, as more and more people get sick of the claims of being disruptive as a way to make the world a better place. The author here has an easy task of pointing out how false the whole thing is. I regret that I was too late to be in the true vanguard of the backlash, but thanks for taking it on.
Flyover resident (Akron, OH)
This is a wonderful article...one all too painfully true. A better life has come to mean a convenient life and not one that is more deeply human. I graduated from a university that claims to be in the nation's service. Talent and opportunity were once put to the service of the truly greater good. Now, a limited bottom line of convenience and profit is what we serve. The nation...the world...our neighbor...an ideal...hardly!
dEs JoHnson (Forest Hills)
This mania isn't new. In the 1720s an investment opportunity was floated for the manufacture and sale of Puckle's Machine gun, which would fire both bullets and cannon balls--which might be round, for Christians, or square for Turks.
Gazbo (Margate, NJ)
Is there an app that gets rid of all apps?
Gene Venable (Agoura Hills, CA)
This may have been the most unenlightened piece I've ever read here.
JB (New York, NY)
It's hard for me to see this as anything but a false equivalency. I know the line was hyperbolic but, an app can't stop police killings. Tech companies are doing what they should be doing: innovating. The problem lies in the group of people not doing what they should be doing: politicians.
nychw82 (New York, NY)
Great take on our "app economy"! We have so many excessive solutions that solve insignificant problems these days. Most of these start up founders believe they are changing the world, but what they really are is punch drunk by drinking to much of their own Kool-Aid. Nobody needs another Uber of everything.
Craig (Portland)
Wonderfully incisive piece. Thank you for stating the obvious.
Larry Covey (Longmeadow, Mass)
"A service that sends a valet on a scooter to you, wherever you are, to park your car." - Where does he park his scooter while he's parking your car?
"An app with speaker that plays music from within a mother’s vaginal walls to her unborn baby." - I can see intriguing spinoffs from this. Could be big.
"An app to help you understand “cause and effect in your life.” - Yes, it's called a random number generator.
Doug (Seattle)
A suggestion for anyone wanting to make the world a better place: Vote. And don't vote for Republicans.
Richard (Brooklyn)
Thankfully we have someone to illuminate these products, apps and services for us.
Chris (Mass)
They aren't trying to make the world a better place. They are trying to get someone to pay them for their app. They look for a market which they think someone will pay something for and then develop an app to extract cash from people. If there isn't a market from which to extract cash, there is no app. "World changing" is simply a marketing tool.
David (Los Angeles, CA)
Am I the only one exhausted to the bone by contemporary life's insistence that I know everything, keep up with everything, participate in everything, and make my life easier through all-consuming, all-surrounding, omnipresent technology? Am I the only one who feels bludgeoned and sad by the 25 beaches I MUST visit before I die? Where is life in all of this progress? Where is life?
cyclone (beautiful nyc)
Who do you mean by We?
VonWald (Oregon)
The Cult of Automation is driving these services. It's the idea that everyone can sit around philosophizing (or depend on an app to think for us) once we no longer need to buy toothbrushes.

The day someone's coffee maker gets hacked and the coffee doesn't get made, we can expect to see the creators of these e-gadgets think twice.

Thank you for making the world a better place with your article.
mj (MI)
The answer is no. We don't.

Though as a culture we are pretty poor with Cause and Effect. That one might have some veracity.
c2396 (SF Bay Area)
Most of this stuff seems like a solution in search of a problem that doesn't exist, aimed at people with more money than sense and the sensibilities of magpies.

Working stiffs don't need these things. What would make the world a better place for us are things such as steady jobs that pay a living wage, affordable health care, affordable day care, retirement security (just how the HECK is a minimum-wage worker supposed to stash enough in a 401-K to retired in anything other than abject poverty?), and affordable college that doesn't leave people laden with huge debt.

Is there any app for any of that? Nope, didn't think so. Ever wonder why? Well, if you do, don't ask the GOP. They don't know, and they don't care. And neither, I suspect, do the self-congratulatory entrepreneurs of Silicon Valley. The change they're interested in is putting more cash in their pockets.
Nancy Rose Steinbock (Venice, Italy)
Imagine being a baby boomer and seeing this. What I am finding in Gen-Y's, is a need to sit across a table now with a person and actually have a flicker between them that is not swiped right, liked or yelped. Too many choices, too many services from strangers, too much 'growth' that is forcing those once friendly cities, i.e., San Francisco, Portland and moving east, is forcing people to re-evaluate how much they have lost. When we have out-source people to teach our kids to ride bikes (while watching the Tour de France), something is wrong and we have to fix it . . . fast.
Michael (Austin)
" Products and services are designed to “disrupt” market sectors (a.k.a. bringing to market things no one really needs) more than to solve actual problems..."

How painfully inaccurate. As Henry Ford is quoted (though may not have said): "If I had asked the people what they wanted, they would have said faster horses."
SteveB (Los Angeles)
Thank you! Thank you, thank you, thank you!
Mary (Seattle)
Thank you so much for this article. I've had the same thoughts. Why can't tech start ups focus their brilliant minds and energy on the real problems and make a real difference in our world.
Bus Bozo (Michigan)
I'm developing an app that reviews apps and will eliminate the need for nerdy tech writers who get excited about such things.

I just need a million dollars in start-up capital, bean bag chairs for the office, and a clever name for the app that employs an intentional incorrect spelling. I can swing the bean bags (getting them from another start-up that failed) but need help with the other items.

I'll be at my usual table at Starbucks.
Jus' Me, NYT (Sarasota, FL)
I've had an app to brew my coffee for 55 years. It will start the coffee wherever I am............in my house. After all, why would I want to brew coffee if I'm not home?

Oh, the app? Two legs.
jan (pittsburgh)
Why do I think that the app makers are wired differently? A detachment or at least a good lack of empathy.
Al (PA)
When you have an educational system that fetishizes STEM (Science, Technology, Engineering, Medicine) courses and minimizes the importance of the humanities, this is what you get. We have been training generations of young minds who know how to make all sorts of wondrous things, yet so few who know which things need to be made or why we should make them. Our colleges and universities excel at filling young minds with knowledge, but they have forsaken the obligation to also instill wisdom; and without that we have built the nihilistic dystopia which Allison Arieff so aptly describes.

If we want the coming world to be filled with compassion, our devices designed to end suffering, and our businesses run in partnerships with their communities, we need to teach our young people to feel for one another, to be aware of each other's struggles, and to relish those moments when we can come to the aid of a stranger. The works of John Steinbeck, Arthur Miller, Willa Cather, James Baldwin, Isabel Allende, and countless others have the power to achieve those ends--if only the scientists and engineers which Ms. Arieff is writing about are exposed to them. Without the Humanities, we can easily lose touch with what it is to be human.
teacher in NC (North Carolina)
Bravo! As an elementary teacher, I fear the loss of funding and time for art, music, dance, and simple, child driven play! We need these to be well rounded people.
dEs JoHnson (Forest Hills)
Al: Largely agree. But wait, universities can't instil wisdom. That is something learned, if at all, over a lifetime. Certainly the universities should expose students to more of the humanities, but who can teach them?
NJGeek (Bergen Co.)
I am a physicist, engineer and educator. I am willing to bet you a large sum of money that I took many more humanities courses in college/grad school than you took STEM classes. I also will bet you that I routinely read many more humanities books/magazines, etc. each year than you read STEM books/articles.

Your argument holds no water.

And yes, the humanities are important. The problem is, few can make a living with an English, History or Sociology degree. You can get the degree, but then you have to do something else to support yourself!
Mike Marks (Orleans)
Allison Arieff is looking at the world with a Silicon Valley lens. Beyond companies working on the umpteen millionth app/service or another form of social network or a few perpetrating fraud there is plenty of interesting innovation taking place that indeed makes the world a little bit better.

Inventors in middle America regularly conceive of cool and useful product ideas that serve their needs. I know because some of them come to my company to seek help with those ideas and sometimes we license them. These ideas aren't disruptive, but they will reduce frustration and may result in fewer dogs being kicked. Here are a few of the things we're currently working on:

- Drink that enables fast and easy adjustment to high altitude
- Tasty nori snack food
- Better universal cover for containers, bowls and plates
- Improved locking pliers, staple gun, desktop stapler
- Easy to use truck bed cover that prevents debris from flying out
- Germ resistant applicator for ointment
- and... for Silicon Valley guys and gals the coolest desk lamp ever!
Historic Home Plans (Oregon)
Thanks!

That was a treat to read. I'm past the half-century mark and on the right-hand side of the income bell curve. So I'm not the demographic that is growing up with this stuff (thank heavens!).

Personally, I find it a pleasure to live life without any of that clutter. I have a laptop and a dumb phone. That's it. That's all I "need".
Next week some teenybopper (or Apple) is going to come up with some new gadget that I can't live without and I'm not going to buy it and I'm going to go on living.

I'm not alone. And some who are questioning are not so old. A young friend, Amber Case, who has already started and sold one tech company is now becoming well known on the lecture circuit advocating what she calls "Calm Technology". It's all about designing so that the focus is on technology that actually DOES improve our lives, and in addition, stays in the background of our lives.
Todd Stuart (key west,fl)
I absolutely feel cheated that I can control a swimming pool heater on my iphone but can't buy a jet pack. Also as a child in the 60's I was expecting colonies on the Moon and Mars. We got the things that were easy.
left coast finch (L.A.)
I too am upset that the Star Trek utopian world promised to me by the Greatest/Silent Generations and Baby Boomers did not happen. The space race and Cold War basically laid the foundation for all the technology that followed. It furthered medical monitoring, computer technology, long distance communications and much more. Then sometime in the 70s of my childhood those generations balked at paying for the space program along with basic research and development for all fields and began sharply curtailing funding. Then Baby Boomers insisted no more war and promised to make love not war, end racism and sexism, and return us all to nature.

Then they all elected Ronald Reagan, turned everything over to the religious right wing, and ushered in the greed and destruction of the 80s to which I came of age, totally bewildered. And it was downhill from there...
C. Morris (Idaho)
"If the most fundamental definition of design is to solve problems, why are so many people devoting so much energy to solving problems that don’t really exist?"

The joke of the mid-90s when the 'internet startup' craze began:
'Icecubes.com', a useless, snappy sounding ripoff.

Great piece, AA. We need more like this.
mfkn (New Jersey)
When the auto arrived and destroyed the buggy industry, creative destruction demonstrated that innovation could improve things. While there is a plethora of big important problems to be solved, the entrepreneurs who deliver beer to your door or pack your suitcase have figured out how to make a living for themselves, and sometimes also for other people, their employees This does make the world a better place (and the taxman agrees).
Tyre (Denver)
With so many of the "innovators" in Silicon Valley under the age of 25 and having come from very small worlds, it would be difficult for them to innovate solutions to problems they neither know about of understand. Perhaps a two year stint in the Peace Corps as a condition for hire at a tech company would broaden some horizons.
Donna (California)
Apps are toys for people with far more disposable income than they know what to do- with. An *App* is a gadget of pampered helplessness; the tech version of the butler, cleaning-lady or gardener: The ultimate social engineering experiment of reverse evolution of the "gadget-class"
Matthew Cathell (Philadelphia)
Some of these items seem frivolous to me, some seem quite useful. They may not be useful to the author of the article, but they will useful to someone, or they'll cease to exist. That's the nature of functional design.

Writing is a design process. What greater purpose did this article serve?
A Carpenter (San Francisco)
Well said, but I wouldn't take those applications and services too seriously. Many if not most of them are simply, openly, auditions for employment at the big tech companies.
Wayne Doleski (San Francisco)
We are inventing solutions for problems that don't exist. Americans don't need to pay for things with their phones, they simply need more money to buy life's basic pleasures. I wish all the tech geniuses could help alleviate the traffic jams in San Francisco, that's solving a problem that does exist. Good luck.
Stuart (Dallas, TX)
"'the unexotic underclass' — single mothers, the white rural poor, veterans, out-of-work Americans over 50 ..."

So poetic. So true. As an engineer, I always pondered good problems to solve. Alas, people with no money have good problems, and people with good money have silly problems. Capitalist systems focus on problems that people with money have.
TMK (New York, NY)
Most of these companies are not in it for the long run, just pumping and hyping and waiting to get bought out at an exorbitant price to have someone else holding the bag.

Those days are mostly over even with Nadella, Whitman, and Pichai writing the occasional large check. What we really have here, is the face of future unemployment. But from those who anyway always scorned steady employment as being one of their key strengths.

Make the world a better place dudes, but minus your funky websites, apps and databases. Think no free food, no animals, no ping pong, no stock options, office hours from 8-5, and dressing-up, all for close to minimum wage.

Have a nice day.
JC (silicon valley)
There are a lot we can get out of that silly coffee app. Believe it or not.

Yes I question the need of an app to make coffee. But that's what people can get money to do, I don't see why not. Some VC might wake up one day and realize it is a bad idea. But while the engineers are making these seemingly silly things, they are learning new skills and growing themselves. They could also be developing new technologies. The coffee app will likely to die, but it could get pivoted to something more profitable and/or useful, hopefully both.

Yes there are real problems out there to solve. But let's not kid ourselves that there is cost to solve problems and someone needs to pick up the bill. If we can get the technologies developed for that coffee app and turn it into a medicine-dispensing app and have some VC pay for most of the development. That sounds like a win to me.
Steve Tripoli (Sudbury, MA)
Used to be people would at least consider whether a vocation had social value before deciding on a career path. The theory was that if you were doing something useful the psychic rewards would make for a fulfilling life, and at-least adequate material rewards would follow.

How quaint.
zb (bc)
For most of history people were turned into slaves against their will. Today we have allowed ourselves to be turned into slaves willingly. We have enslaved ourselves to the trite, the inconsequential, the idiotic, and to the often outright harmful. Ultimately we have enslaved ourselves to our own willful stupidity.
Chris (Oxford)
Thinking of your comment at the end on how the real world generally functions and improves matters, consider how long we live. In most countries of the world, including the US, we are mostly living longer and in better health. Some specific groups have had tragic setbacks in recent years, but overall the main story for many decades has been improvement. Each four years life expectancy at birth has gone up one year. That's three months more each year, or six hours a day. So when you switch of the light tonight reflect that of the previous 24 hours you have only been charged for 18.
Glen Macdonald (Westfield, NJ)
"Empathy, humility, compassion, conscience: these are the key ingredients missing in the pursuit of innovation ..."

So right you and Ms. Helmand are to bring this to our attention.

Unfortunately, there is such a dearth of any of those traits in our society, one filled with: Antipathy, self-aggrandizement, agression and immorality. This is what we see in Congress, the GOP, Trump, the NRA, rap music and individuals in search of their next selfie. We've become a vulgar, self-indulgent, narcissistic and insensitive society.
CPL (New England)
I'm glad to see people finally waking up to the fact that the Digital Age, for all its plaudits, has not delivered any real substantive improvement in people's lives. Economists are now starting to point out that what the "information revolution" has brought us pales in comparison to previous advances that benefited humanity like water treatment and sewer technology, electrification and antibiotics.

If you really look closely at what's on offer from Silicon Valley, most of it is a self-licking ice cream cone designed to enrich a few clever people.
Johan K. (Philadelphia)
First, complaining about the competitive app market is like complaining about evolution. Second, you can't prove that substantive apps don't exist by pointing out that frivolous ones do. Third, it makes no sense to attack a quotation about capitalism making people better off in absolute terms by citing a statistic about income in relative terms.

If the author has some great idea for an app that doesn't exist (presumably because there is no money or fame in it for the developer), she should ask the government or a charity to bankroll it. That would, however, require concrete solutions and not mere criticism.
Daydreamer (Philly)
Great article. I especially appreciate the ridiculous quote from Marc Andreesen. Imagine all the venture capital, time and brain power wasted creating all this useless technology when the technology we actually need, is nowhere to be seen. Capitalism is not perfect. It needs controls. Capital can and often is put to work on projects that benefit only the investor. Is that really the force we want driving innovation?
John Brews (Reno, NV)
Much about nothing. Trivial pursuits are, well, trivial. The big issues for the most part are complicated and require a lot of thought and many participants. So some folks need a break, like solving a crossword. It's not a sin.
teacher in NC (North Carolina)
But with many schools cutting the arts and humanities out, in favor of science and math, how will we know how to solve those big issues, how will we develop the compassion and perspective needed to change things in a real meaningful way?
Kaleberg (port angeles, wa)
This article slightly misses the point. These products aren't created to help Silicon Valley types who need a virtual mommy to handle their chores. There is a class of would-be entrepreneurs who want to make a zillion dollars but have no idea of how to solve the big problems, so they tweak existing products and hope that their app will somehow catch on and make them rich. They are bright people for the most part, and they know perfectly well that global warming, Alzheimer's disease, pollution, and overpriced housing are problems that need to be solved. They just don't know how. They also know that our society does not reward the scientists, engineers, and city planners who actually are trying to solve these problems. There's a lot more money in Uber for house plants than there is in cancer research.
Jeo (New York City)
Kaleberg: "... global warning, Alzheimers disease, pollution ... our society does not reward the scientists, engineers and city planners who are actually trying to solve these problems"

This is simply not true. Google "green technology growth" to get a sense of the figures, it's generating and attracting huge amounts of money.

This article selectively picks the most trivial and first-world-problem-solving apps and innovations, almost all of which will fail and vanish by the way, from the law of numbers, and reaches the same conclusion that you do, that they are the only projects attracting money.

The only advance that the author praises is a television sitcom's claim that it has gotten people to use a phrase less often. If this isn't lavishing praise on the trivial I don't know what is.

This is basically from the school of Andy Rooney, a "these kids today" in the vein of "Bottled water? What do we need *bottled* water for? We were fine when it just came out of a tap", overlooking the fact that taps, not to mention plumbing, were new fangled inventions at one time. And I'm sure someone was complaining about that as well.
Al (PA)
"There's a lot more money in Uber for house plants than there is in cancer research." Yes, but which endeavor will put a smile on your face when you put your head on the pillow for the very last time?
Le Sigh (Murrakuh)
The cult of Technology. I was once nearly sucked into it. In retrospect I can say it all started with the ability to set my iPhone alarms to keep me on task. So we have all this gimmickry and goo-gaws. But it is all really meaningless and pointless. I find myself embarrassed when middle r people ooh and aw about the latest high tech bauble out there. I think the still normal or close to normal people are getting burned out by all of it, and yet these companies our fortunes are tied to as consumers and as investors, keep rolling this Dada out to us non=stop. Smart lightbulbs and internet of things? Who needs a fridge that can spam the world, or a watch that can be turned on remote to hear you making love to your partner, or yelling at your teenagers? It is all useless, and yes, Dada. I've been buying Old technology that is practically dumb by comparison, and which no one will have much interest in reverse engineering, since the take will be minor, everyone tossed those old things for the latest, by planned obsolescence. I think we are done with this garbage, it is costly, pollutes the environment to create it or toss it, and has no real purpose except that some numbskull angel investor financed it. I sense a second tech bubble about to burst. Time to go low tech and enjoy life unconnected once again. Slow reading, pick up a paper and magazines. Slow cooking, figure it out and cook it yourself.
Rahul (Wilmington, Del.)
Half the world gets by selling unnecessary goods and services to the other half. There is nothing new about this. Intermediation was the basis of white collar prosperity and entry into the middle class. A whole class of brokers, agents, suppliers, dealers and sales people have been made redundant as people have become more and more comfortable buying more and more things sight unseen over the internet. 15 years ago, a whole army of people used to deliver newspapers to every household every morning. Now most people read their newspaper over the internet. Will librarians meet the same fate as people get more comfortable borrowing books over the internet? Ultimately, most of these services will meet their natural demise as impractical, unneeded or uneconomical, but out of this debris a few companies will arise that will rewrite the definition of what we consider an essential service we cannot live without.
ridgeguy (No. CA)
I believe it's no coincidence that most of these apps serve the 1%. These are the people with so much disposable income that an app which engages a service to gas up their cars is, as they say, a "no-brainer".

These are the kinds of ideas that get funded at VC startup mills - the 0.1% funding the 1% wannabes, largely for things that improve only the lives of people like the funders.

But hey, it's where the money is. Say you've got an idea to (a) cure cancer or to (b) send instaphone pix with superimposed cat ears on everybody visible.

You'll get the latter funded immediately. Because the funders can enjoy a "liquidity event" and transfer their economic risk to the next greater fool as they cash out.
chris (Boulder)
And an entire industry of accelerators has built an ecosystem of propping up companies that are no more than (bad) ideas; convincing folks to throw away money for frivolous "solutions" to problems that don't exist. While credit should be given to groups like Techstars, and Y Combinator for fostering an neo-entrepreneurial ecosystem, they have become nothing more than marketing engines making money off the backs of wide-eyed 20 somethings with no skills or operational experience who are completely incapable of running a company. If anyone has seen an accelerator demo-day, Obama's famous reference to Sarah Palin as "lipstick on a pig" should come to mind. Meanwhile there are real companies, with incredibly accomplished and smart people developing real, world-changing solutions to significant problems who can't get financed because hard problems don't fit neatly into the VC model of financing.
Bob Garcia (Miami)
The U.S. is in a state of denial of the major problems that face us, problems that appear to be intractable given the inability of humans to work together, especially when it would mean changing the ways we expect to live. This denial is most obvious and profound with the GOP, but it is much more widespread than that. I doubt that anyone could get elected for President if they spoke honestly and forcefully about our real problems.
IM (NY)
If it's any consolation, Silicon Valley is still cutthroat for all its kumbaya PR. It tends to reach saturation for 'silly ideas' and unproven products (like Thanatos) pretty quickly. Call it capitalism working well; but for every Snapchat there are hundreds of copycat startups that failed to adapt or bring something new to the table.

As for the 'silly ideas' that do make it-- well, I'm not going to lay 100% of the blame at the feet of the Valley if people are paying for the silly ideas. I won't shell out $2.99 for a scooter valet app, but if enough people find it useful, why begrudge an American company returns on their clever idea?

And I'm more optimistic about these tiny, techy enhancements-- yes, even the diaper app and automatic coffee brewing app. A great power of tech is to equalize opportunity in small ways. For one, I'm sure many of our differently-abled brothers and sisters will benefit enormously from delivery and 'remote control' apps, especially as they become more ubiquitous and affordable.
victor (cold spring, ny)
This article is so right on. I have been preaching "progress in search of a purpose" for a while now. The fact is we pretty much have what we need at this point but inertial forces for "more features and choices" have reached the point of absurdity. We need to stop and do a major reboot and figure out what really makes sense from here. The bottom line is the trajectory we are on is unsustainable. That is what needs to be addressed. As Edward Abbey said, "Growth for its own sake is the ideology of a cancer cell".
Scott (Baltimore)
Remove the phrase "Or Brexit?" and this is a fantastic piece. (The Brexit phenomenon is complex, and not germane. And it certainly isn't a solution in search of a problem, as are the many other apt examples adduced.) I am a teacher of middle and high school students, and I hear many of them express eagerness to design video games, develop apps, etc. I often wonder if I am doing them, and society, a disservice by encouraging them instead of directing them toward something less trivial. It's a tough call, particularly as I agree with all but two of Ms. Arieff's words here.
redpill (NY)
There is a physical limit to the amount of services a person can consume. Hence the 'growth' of services has a limit.

Yet any service is infinitely scalable requiring few people to run it. It's a great way for a few owners to make a lot profit in captive consumer market, but it offers very little employment opportunities.

How can a consumer based market economy continue to function without a balanced trade of goods and services?
Kareem Sabri (Toronto)
The problem with this method of critique is the author selects a subset of tech companies to bolster her point. It would be more intellectually honest to select a random sample and see how trivial they are. Regardless, the vast majority of human creation is unremarkable. It's called regression to the mean. Music, movies, books, academic papers, companies - the vast majority of them will fail to be amazing, by definition.

We're also limited by access to capital. As an engineer and a startup founder I'd love to cure world hunger, or tackle humanity's other hard problems, but those cost a lot of money. It's instructive to see that many post big-exit entrepreneurs (Musk, Page, Gates) do tackle decidedly non-trivial problems.
CK (Rye)
This column is a "service" that advices us to beware of dumb services we probably do not need. Is this necessary? It is for the author. In fact in America any method of earning a living is going to be tried on for size. The concept of invention and sales is as old as money itself.

In the early 70s a friend, a brilliant classics student at BU, ran ads in local newspapers & magazines offering, "Any three questions answered, $5!" As his girlfriend ripped opened the incoming letters and read questions aloud and the money fell out of the envelopes, he sat at a typewriter with a stack of 3x5 cards (kids can look that up) knocking out answers.

"Hacking" originally (again the early 70s) meant hacking into our national phone monopoly run by AT&T, to place free long distance phone calls with a clever device called a "blue box." It imitated the noises used by the phone company's automated long distance service. I hitchhiked across America and back with a blue box in 1975, and was able to stay in touch with friends the whole way for free.

Nothing changes much under the sun, including scams.
fstops (Houston)
While I agree about the stupidity of those services and apps listed in the article we have to remember that a lot of the useful products that we enjoy today were by-products of, or based on other, less useful inventions. What the writer is arguing for is almost akin to saying why don't musicians make only good music, or artists only good art. The invention machine will progress just because it can generating a lot of useless waste and heat, some of which will eventually solve real problems.
SVB (New York)
This is a great commentary, but it fails to analyze what the incentives are for all of this faux hacking. I love to be irritated by fake producers like those mentioned in the article, but they are really only responding to a set of dispositive incentives created by our society and economic system. We need to think much broader in terms of how our entire socio-economic matrix is designed in order to solve these larger problems. Then ... drumroll ... the discussion gets a lot more boring and technical, as it involves taxation systems, education funding, housing policy, and, etc.
ando arike (Brooklyn, NY)
A central tenet of the American faith in "Progress" is that all problems can be solved through technology. But a cursory glance at reality shows that technology is a primary CAUSE of our most daunting problems, including a few that threaten our species' survival. While Silicon Valley "innovators" delude themselves into thinking their "disruptions" are "making the world a better place," the high-energy, high-consumption economy undergirding their industry is driving the Earth's climate toward a 4 or 5 degree C. increase by 2100, which surely means the collapse of civilization. Will more technology solve problems caused by too much technology?
Steamer61 (Amsterdam, NL)
You know what is even more depressing; it is the moment when these silicon valley folks show up in Africa in order to "help" the poor Africans who are clearly bereft without their input. If you think the "solutions" you mentioned in your article are bordering on the useless/futile in the West then just imagine how these ideas come across in Africa. What is more, Africa has a thriving development community which comes up with fantastic ideas that actually address people's day-to-day issues, such the need for mobile money and mobile banking. But boy try to raise money for these folks - and I am trying hard - then the level of interest from those who quite happily poor billions into a hoax such as Theranos is next to zero. What is more when we try to raise half a million or a million we are laughed out of the room because this is too small an investment. (In other words, we the investor have a cost structure and on such a small investment we cannot make any money). In other words, it is not just the developers who are misguided when it comes to deciding on which problems to solve, they are driven in that direction by the money people who for the most part are not very interested in investing in anything that is not "sexy" or for that matter safe, I mean god forbid that you have to leave California. So if you want to meet people addressing real life issues with enormous ingenuity come to Africa. Note these people do not need aid, they need investors with vision and courage!
CWS (Westfield, NJ)
Great article. For years I have felt that technology advances have turned out products (gadgets, apps, etc.) that are developed just because they can be made, not because they are really desired, much less needed. Some items are useful and even important (e.g. rear cameras and side lane warnings in cars) but so many seem unnecessary and frivolous. Now if someone were to develop an app for world peace and prosperity, that would be something!
Cathy (Hopewell Junction NY)
It is a lot easier to design an app for your refrigerator that can take a photo of the contents and send it to you wirelessly, than it is to invent a battery that runs an entire household for a few days until the rain passes and the solar is working again. Or to invent solar panels that don't need Chinese rare earths.

It is a lot easier to invent a way to bypass taxi regulations than it is to retrieve carbon form the atmosphere, or from old plastics in the landfills.

The real problems we have - such as how do we build everything out of carbon such as roads, houses, furniture, clothing, cars, without killing our environment? Or how do we feed and employ 7 billion people? - are hard and require investment. Writing a toothbrush app? Not so much.

But advertising that "We are too lazy and too cheap to put our monster brains on real tasks that could improve life" wouldn't really be the American way. So we get apps that help us flirt instead.

Nero fiddled while Rome burned.
bucketomeat (The Zone)
A few ideas for apps:

An app that shuts of the cell 'phone when in a vehicle that is moving faster than 0 miles an hour.

An app that shocks the driver when they don't use their turn signal.

An app that sets the car's engine on fire when the driver cuts into a lane any less than 2 car lengths in front of the vehicle they've overtaken.

An app that forcibly ejects the driver from the vehicle into oncoming traffic when they flash their lights at the driver in front of them who is driving the speed limit.

I'm sure I can come up with more on my daily commute on I87N to Ballston Spa.
EKNY (NYC)
I regret that I could only recommend this once.
Richard Simnett (NJ)
I like these ideas. It is a very good thing for peace and tranquillity that I don't drive a James Bond car.
I'd change your solution for headlight flashers to a laser taking out their headlights and radiator though- no casualties that way, and no driverless vehicle.
Denis Pombriant (Boston)
This is really end of paradigm behavior and it happens all the time because humans run out of things to do under the current modus operandi, in this case tech. Tech is over, we just don't know it yet. For comparison look at Nixon's kitchen debate with Khrushchev in the late 1950s. It was over the practicality of a kitchen device made specifically for peeling a lemon. Khrushchev didn't see the point. Nixon defended it as an example of innovation at work in a free economy. Nixon was clueless, so was Khrushchev but he was closer to right though for the wrong reasons.
Tom C (Charleston SC)
Actually, the apps on meditation are very helpful. If it is useful to someone, a valet parking app is no more offensive than $500 skin care products or $300 jeans.

San Francisco's affordability problem has little to do with silly apps. The city can no longer support the number of people who want to live there. The solution is for people unwilling to pay exorbitant prices for a lousy apartment to move.
teacher in NC (North Carolina)
But if those people "unwilling" to pay those rents move, who will do the work? You know, like teach, fight fires, pick up the garbage. Oh, silly me, there must be an app for that!
TJ (Virginia)
Easy to make fun of the phrase "making the world a better place" and to properly assess that many apps do little of vale (they also required little to be created - they're apps after all - little packets of code that let your phone or computer do little things) but to say the world is no better off today for innovation in the private sector or to say the American public is actually focused on the mundane conveniences of their cell phone apps is to ignore reality and pander to the sentiments of the Times's Sunday morning readers - afluent pseudo intellectuals and believers all in the "blaming American business equates to open-minded thoughtfulness" crowd. This column addresses a problem that doesn't exist more than the apps it belittles. The app to provide wisdom is banal. This column is smug vacuous posing.
Publius (Seattle, WA)
If nobody is building your dream social-do-gooder app, it's because there's no money in it and there's money in the coffee-brewing system. That's not as cold-hearted as it sounds! Prices tell us what's really important and what's not. Market forces, while imperfect, are the best idea we've yet found for figuring out how to allocate scarce resources (developer time) to the most productive ends.

You might think that a coffee-brewing app is less valuable than avoiding "disruption" of inefficient modes of production, but the market disagrees, and in any argument where social crusaders are on one side and the market is on the other, I'll bet on the market. This strategy would have correctly predicted the outcome of the drug war, after all.

One of the things that annoys me most about valley culture --- I'm enmeshed in that status-conscious milieu --- is that nobody openly embraces the market forces I just described. Everyone needs to dress up capitalism as some kind of social quest. Every company needs a mission statement. Every company needs "values".

You can tell that these noises are just posturing because whenever a modern tech company has a choice between upholding its values and making more money over the medium term, it'll choose the money every time. Being successful on El Camino Real means becoming very good at saying one thing and doing another.
Jon Harrison (Poultney, VT)
I agree with everything the author says here. And the problems she notes receive far too little attention in traditional media. But this is the world we've created, and those on the cusp of change are riding that change blindly (and probably to their own destruction). We are not likely, as a society, to stop and rethink, reset, and redo.

A fascinating but little known article was published decades ago, projecting a societal collapse in the 2020s as the result of negative, irreversible trends in economics, technology, and politics. Such predictions of doom have come and gone before -- anyone remember Paul Ehrlich? -- but this one looks more and more on the mark.

The undeniable decline in the health of the nation, America, can be traced to two factors. First is the fact that in 1945 we emerged from WWII simply too rich and powerful for our own good. This led to the wasting of resources on insane foreign adventures like Vietnam and Iraq, while at the same time we spent public money carelessly and wastefully to the point that we are now almost $20 trillion in debt, and adding about half a trillion more per year. These are not insignificant sums. At the same time we've had the leisure to pursue all sorts of insane individual get-rich schemes, be it speculating on Wall Street or the nonsense in Silicon Valley described in the author's piece.

Add to this the fact that we are a nation that was built on slavery and genocide, and you have a karmic reckoning to deal with.
wgowen (Sea Ranch CA)
Uh, Ehrlich was right. Desperate migrations underway.
irma (NorCal)
While I appreciate Mr Harrison's comment on how powerful the US emerged from WWII, I feel compelled to argue against the idea that we have too much debt. Governments have been in debt for centuries and their ability to get good things done hinges on amassing debt. These good things are of the type that the author of this article is trying to get us to realize are missing from her list--those that solve real world problems. By focusing on just one side of the government balance sheet (debt), the deficit scolds have us believe that we are in immediate trouble and need to slash spending on things that we really need to spend on (eg, improvements in infrastructure). Let's not forget that our GDP is increasing too and that people are practically paying the US government to hold their money. What better time to focus on practical problem solving like minimizing climate change.
AK (Seattle)
The problem arises when proponents of a counter cultural movement find themselves at the helm of things. The tech community in the San Francisco has always seen themselves as outsiders-hippie counter cultural, socialist, nerds who are against jocks, Wall Street and Trump like behavior. As a result despite their wealth and contributing to rising inequality they still see themselves as the oppressed class fighting against the old conservative elite without realizing that they are the liberal elite. This blind spot is even more dangerous because while they believe that they are changing the world they are making it worse. Research and funding should be directed in things that matter. To quote Bill Gates- "I left Harvard with no real awareness of the awful inequities in the world... humanity’s greatest advances are not in its discoveries – but in how those discoveries are applied to reduce inequity"
Bill Delamain (San Francisco)
We were promised flying cars and instead we got Twitter. Too many bytes, not enough atoms... Many similar observations have been made - who really benefits from those "inventions"? Why are we even funding some of them?

The answer to that question is statistics - we do not know in advance what a good invention is, but we know that if we fund 1,000 inventions at least one of the will be a major one.

The same idea is used on physics (particles) and in nature (reproduction) : we use millions to have one good, solid creation.

We just need to be humble and recognize that the process of creation involves lots of waste.

And we need to be grateful to all entrepreneurs who, as a group, are courageous enough to take on those odds.

Of course, one may say that lots of money is wasted. This is true. That money could be used somewhere else. Building infrastructure, schools, fighting poverty.

But we need to limit ourselves in this discussion to the funding of innovation. Research and innovation are by all means inefficient, but they are indispensable to our survival and our progress.

So don't mind the cost. The real cost is not yours. It's the burden of the 99% of the entrepreneurs who don't make it and still continue with their efforts - while you have a cushy job typing your words on your computer - with very little risk. Enjoy!
Dana (Santa Monica)
I grew up and live in what has recently become "silicon beach." The name is almost as nauseating as the new inhabitants who flock here daily with a burning desire to disrupt something and become a billionaire. As far as I can tell - they've just renamed old fashioned services like grocery and laundry delivery to "service on-demand" and convinced themselves they are changing the world. I'd find it more comical if the housing prices in my neighborhood hadn't increased fivefold over the past two years insuring that I will probably have to forever be a renter. In the meantime, the only lives that have been meaningfully improved are the handful of venture capitalists and well connected founders of these startups who've become millionaires and billionaires. The rest of the staff makes nothing relative to cost of living in these areas and get laid off at a moments notice if a funding round fails. But at least we get free sodas and the comfort that we are changing the world!
Eric L. (Waterloo, Ontario)
What an absurd article.

The objective of technology, startups, etc is not to solve the world's most devastating issues. the objective is to provide a product or service that eventually acquires enough users to turn a profit, or to create value worth acquisition.

The reason innovators and investors are not pursuing technology that can make a huge impact on issues that "matter" is that there is little short term profitability in solving those issues, and therefore only companies with tremendous capital and resources can make investments in those areas over the long term; and even then, these investments require the promise of profitability. Look at Facebook's Internet.org project as a key example.

What the author is doing is asking founders, investors, and innovators to do is take over responsibility of problems that require huge resources. If we want to solve these issues in our society, we need to solve them collectively - and that means through government action and spending. Because solving these issues may not be profitable - it is an economic externality that cannot be addressed by the free market. By turning and blaming technology, you are giving a free pass to the government to continue to abdicate its responsibility to invest in the collective interest.

Yes, the attitude that every new app is world changing is getting ridiculous. But if solving major problems was profitable, they would be doing it.
Steve Lewis (San Francisco)
Parking tickets and car vandalism make life harder and more expensive, especially
for those without disposable income. Two of the ideas mentioned make parking more affordable and safer.

If changing your toothbrush actually matters, and most people don't, this service matters. A patron who rents a yacht doesnt buy one, and gives to charity instead, with fewer unused yachts in the world.

The "cause and effect" app is silly.

But the invitation of capitalism is to recognize unmet needs in the world, and to then more closely align resources with our united needs, in a way that's the most compelling to you. For Allison, that's writing about architecture and design. Perhaps this is the way she most wants to help retune our moral compasses - and that is fine.

I would also invite her to work on any of the other problems she mentions, leading by example and doing so with empathy, humility, compassion, and conscience, joining the many who do. I imagine it will have more impact for her and the communities she clearly cares about then talking down the tinkering and experiments of others.
KZ (Middlesex County, NJ)
I've thought the same thing, and it smells like another tech bubble. There really is no need for most of the apps that you talk about unless you are rich, and even then they are just toys or reconfigurations of things that already exist. In addition all these apps, Silicon Valley types are also furiously working on data analytics applications that are designed to further slice and dice up information about workers (customers, patients, etc.) to be used by companies that just want to cut costs and eliminate jobs for actual people in order to make more money for investors. How is this a good thing for anyone but the rich?

And something like Khan Academy is fine, but it isn't going to make even the tiniest dent in the underfunding of education. Big claims were made back in the 1950s that said that television was going to revolutionize education. That didn't happen. I like my iPhone and use a bunch of different apps, particularly those that use GPS technology. Silicon Valley didn't invent that. The US government did, using taxpayer money. Sometime soon people are going to figure out that little of value is being created by all those techies and the herd will begin to thin.
Jay (Texas)
I like this article, but as a technical person, I have more of a technical perspective than an ethical one of the author. There are two reasons why we have people "solving all the wrong problems”, one related to the other.
The first is the current "start-up fad." Entrepreneurship is needed to creatively solve the problems. But if it is encouraged only for the sake of doing it, it may lead to half-baked ideas like the ones mentioned in the article, without solving any practical problems. Unfortunately, the entrepreneurship has become the buzzword.
The second is that a real innovation is lacking. Maybe due to this fad, many people are so impatient these days, thinking of ideas and bringing them to the market right away. This impatience has resulted in a lack of real innovation. Where are the innovations like combustion engine and internet? But these things take a long time to make and requires proper education. However, it seems like every young person is busy dropping out and running off to set up companies that make one-off consumer products. He may be able to make apps, but can he make real technological advances in science and engineering?
In the end, I see the same phenomenon as the author, but I do not see an ethical problem. To me, it’s OK for people to want to change the world for the better: only as long as they are working on nuclear fusion reactors or room-temperature superconductor, not some useless apps or Internet of Things that do not need internet connectivity.
Sara (New York)
Income inequality is not only the result of these companies, it's the cause of all this ridiculousness. In the era of reasonable taxation, public funding of science gave rise to discoveries that truly benefited humankind, as well as individuals. The 1%ers' rigging of the tax system so that they don't pay has left science starved for funding and Silicon Valley awash in venture capital chasing the boys' next toys. These truly are the bizarre delicacies for the king - and about as substantial. The only way to bring back substance is to bring back the middle class and that, I fear, is going to take a revolution, the way it did in the past. The 1% are beyond moral outrage; studies show they feel no empathy or connection to other humans.
irma (NorCal)
Let's take this a step further and ask the question, "What drives this pointless innovation?" Folks are trying to make easy money and there is minimal financial support for small players to make innovation in the areas that Ms. Arieff highlights; climate change being the most significant. In the 1950's and 60's, that innovation came from government investment. Now with the battle cry "down with big government," folks have left it up to the private sector to determine who can play in the more expensive realm of innovation that would contribute meaningful change. Where are the people who would advocate for a modern day moon shot and be willing to pay the taxes to support it?
SP (California)
The availability of capital for such frivolous yet rewarding projects is a direct result of the super concentration of wealth in the hands of a few. The problems being solved by these startups are for the elite urban yuppies (myself included). This readily available capital could instead of be spent better by solving real world problems like providing universal healthcare, affordable college education or infrastructure. The only way to tap into this capital is to adopt is steeply progressive tax system and basically setting a cap on super high incomes through 1950s-60s type of top marginal tax rates.
Laura (Atlanta)
Media has been so ensnared by the breathless press releases of technology start- ups, IPO's and paper wealth created overnight (mostly for the VC's and founders) they have lost perspective. Technology has its limitations, and a capitalist system demands the big hit that pays off that becomes glorified by said press. It's not the answer to everything and it's success primarily serves a relatively few insulated masters. They have no incentive to help humanity solve the problems facing us.

Dr. Jonas Salk did not patent his polio vaccine. He gave it to mankind. Not to gain his own fortune or possess the IP and sell it. But to cure a crippling, deadly disease and serve a higher purpose.

Salk was not a wealthy man. But he was richer than all of them.
David Gottfried (New York City)
Excellent article, but I would append to the article two ideas:

1) What the author rightfully complains about was said a long time ago, by John Kenneth Galbraith, in the "Affluent Society" (1956 or 1957). He said that advertisers convince us that we need to spend money on things we really don't need. He said that America was awash in superfluous, redundant manufactured detritus (Just look at junk yards). He said that more money should be spent on vital human needs, such as Education, health, housing for the poor and recreation and the Arts.

2) I think that many of our problems result because too many rich people have far too much money to burn. The Dot Com bubble, and the resulting contraction in the economy, was caused because too many people could afford to buy lots and lots of nonsense stocks -- and that led to an inevitable recession. The real estate crash was in large measure caused because too many entities were overflowing with money to invest and they created a bubble and the bubble brought down the house. In the essay at issue, we see that too many people have the money to invest in trivial services that will only "comfort" the rich.

MY SOLUTION: Massive increases on taxes on the rich (so they won't have the money to create bubbles in markets that inevitably lead to depressions).
Use the tax revenues on compelling human needs
Jeff Chan (Singapore)
The other perspective is that it is often not easy to know what exactly is the problem, and even when one does know, circumstances conspire to deny either this knowledge, or intervening based on this knowledge. And so 'frivolities'--may that be the whims of those in power, or who wants to make a quick buck with a resoundingly simple idea (!), or whatever that can get that VC listening, or that it is hardly possible to solve the problem at that most needed level--exist in design. But I wouldn't throw the baby out with the bathwater: to deny the aim of 'making the world a better place' is to make such frivolities more likely than less likely. What is however needed is to be very specific in what betterment entails, and who and exactly what benefits from the design--and be downright honest with the costs or externalities of this design. Then check this against one's vigilant conscience and one's own intellectual or moral community, and then see if this new design artefact or intervention can be ethically justified. What is needed is therefore nothing short of the knowledge of design ethics.
margaret orth (Seattle WA)
Silicon Valley is not only solving the wrong problems, it using the monetary and intellectual wealth of the world to do so.

We are destroying the planet, in desperate need of green energy solutions, alternatives to plastic, solutions to clean the oceans and prevent further pollution, and solve for over population.

Instead our smartest minds are building fit bits.

The truth is that making apps is easy. Solving complex multi variable problems that blend science and economics and human values is hard.

Silicon Valley is exactly what we get when stop recognizing hyperbole, glorify technologists, fail to evaluate their claims critically, and become focused on the fastest way to get rich.
Jon (NM)
"The end of history will be a very sad time. The struggle for recognition, the willingness to risk one's life for a purely abstract goal, the worldwide ideological struggle that called forth daring, courage, imagination, and idealism, will be replaced by economic calculation, the endless solving of technical problems, environmental concerns, and the satisfaction of sophisticated consumer demands. In the post-historical period there will be neither art nor philosophy, just the perpetual caretaking of the museum of human history..." (p. 17).

Fukuyama, Francis. "The End of History?" The National Interest (1989): 1-19.

For centuries humans conceived of creating a "better" world based on the idea of "progress."

Today the technological "visionaries" preach a message of "disruptive technology", the only purpose of which is to make people buy more stuff.

The concept of "progress" no longer exist. Instead we have the innovative Capitalist world described by Edward Abbey:

"Growth for the sake of growth is the ideology of a cancer cell."
tanstaafl (CA)
In Silicon Valley lately, it seems that many people I meet are connected with a startup in one way or another - either working for one, investing in one, or hawing one. Behind many of these apps mentioned in the article is a developer/entrepreneur who has set his/her mind on making an amazing startup which is invested in by various people, such as VCs, angel investors or group funding sources. These investments are very risky and the majority of them are likely to fail. This is fine, because the people who are doing the funding are supposed to be sophisticated investors who understand the risks but are well-capitalized enough so that if they do lose their money, it's not a large part of their net worth, much as if an everyday citizen loses a quarter (or pick your denomination) on the street.

Recently, the law regarding investment in risky startups has changed, so that one no longer has to prove that one has the financial wherewithal to withstand a loss. This has the potential for unsophisticated investors to be easily fleeced of their money by entrepreneurs with an enticing slide deck and a convincing manner. The fact that this law has been changed, and why, is the real story behind this article.
Green (Cambridge, MA)
Cars revolutionized the way we transport ourselves.
TV and movies transformed how we spend our time.
Scores of household appliances made the rigours of daily life more manageable, viz: stoves, fridges, mixers, microwaves. These innovations slowly, yet readily, permeated into every household in defining the middle class.

Modern innovations have not improved human lives in the same way, nor have they been aimed at societal improvement. We are talking about self-driving cars, really? And since when can humans readily manage and promote exercise through deciphering the difference between walking 9,200 steps this week and 8,700 steps last week? All things considered, I am hesitant to say that smartphone has really made my life easier. Do I really need to get facebook, twitter, email, text, whatsapp, updates now?

Innovations struggle to be rooted in social relevance. Many are mindless expositions of 'what is cool'. I am not sure the tech industry care to understand social issues. Recent discussions have invoked the question of proper needs assessments in product innovation. What problem is it solving? Does it promote equity? Are we simply imposing a technology into the world in hopes of social adaptability leading to impact? Instead, it is propitious to be knowledgable of the issues first, then craft necessary solutions. Life needs to be lived and understood first, not simply a credulous trumpet of innovation.
Jevin Akoraton (Mars)
This may be the most obscene argument I've ever seen for censorship - and make no mistake, this is nothing less than an argument for censoring creations based on the egos of the creators.

No, most apps don't actually serve a constructive purpose in the lives of the people of the world. But neither does the vast majority of television, or literature, or theater, or video games. Does that mean that we should stop the production of all forms of entertainment?

Or are you saying that we should just ban tech start-ups from making frivolities, because there are adverse socio-economic effects on the world, and because the people behind them are just so annoyingly smug? That's how all censorship starts - small things, ones that seem reasonable, benign, even beneficial. But I argue that so long as the United States Constitution protects the dangerous and the obscene - and it does, in both cases, with very little legal leeway on either count - it should damn well protect the inane.

After all, this op-ed is no less arrogant, entitled, and outright inane than any statement made by any app developer or start-up investor. And while I may find its ignorance to border on the offensive, I believe fully, without question or reservation, in its right to exist, in the NYT's right to publish it, and in the author's right - any author's right - to author it.
Babel (new Jersey)
It didn't start with apps. Have you seen the owners' manual for automobiles, televisions, and cell phones. They look like the Manhattan telephone directory. People probably don't use 80% of the functions which are available to them. I would guess if you tested people on all the functions present they would either be unaware of their existence or would be totally clueless as to how to access them. Take a look at a simple devise like a remote for a television. It used to be the basics were the on/off switch, the channel changer, and the volume control. I counted 41 buttons on my Verizon remote. A young friend of ours who lives with his parents was recently on a 2 week business trip and learned on his return that his mother while operating the remote had pressed a button which disabled the picture. Unable to determine how to restore the video and to embarrassed to tell their son what had happened the parents sat for two weeks without a functioning set. One can only begin to recognize the effect this over abundance of useless functions and keys will have on an aging population.
Georgia (Warren, NJ)
Thank you for making clear how much talent is being wasted on developing trivial apps and products while there is so much that could be done that would profoundly affect the majority of world society. Things like medical monitoring apps for people with diabetes, epilepsy, heart arrythmias to alert them to take action. Education apps that go beyond rote practice to make deep learning truly accessible to all. Cheap solar chargers and worldwide internet access to bring education and health care to everyone. These are not easy things to create. When the elite keep looking for instant gratification, the talent is focusing on the "problems" with quick solutions and quick payoffs. As with so much today the "world" is becoming more and more defined as the 1%, and the 99% with their harder to solve needs are apparently not worth the effort.
FOTR (<br/>)
The Great American experimentors have not always been STEM focused. The founding fathers and the New Dealers applied their unique analytical skills to attempt to better organize government for the citizenry. The Revolution and it's aftermath as well as The Great Depression were philosophical emergencies. Europe was expert at forging wrong philosophical paths. A nation built on ideas has more incentive to get things right. If our best technology minds do not see the real problems then they are not our best minds. The New Dealers were a mix of lawyers, mathematicians, engineers and a dozen other professions who were tasked with a difficult but ascertainable challenge - stop the negative national momentum. One can argue about their immediate success, but 80 years later the residue from that time still positively impacts millions of Americans who collect Social Security or have electricity. The negative national momentum has returned. It's too bad our brightest are playing with toys.
Robert Fiedler (Iowa)
It’s a challenge to not become cynical given the seeming frivolity of the goods we desire, produce, and consume. Anecdotally, I think it’s safe to say that the majority of people in our relatively wealthy, western society share a sense of this disconnect between what we feel is right and good versus the lives we are living on a daily basis. This article touches on a small piece that.

Now on one hand, making better apps won’t definitively fix those problems. Inequality, avarice, apathy, these things begin within and emanate out from each us. As does the desire to do the hard work that will ultimately confront this shared dilemma. I’ll be the first to admit that I participate in this silliness more than I would like. But on the other hand I also believe in the redemptive power of small kindnesses shared with each other and in embracing the struggle that comes with doing meaningful good in our everyday actions. Life is a struggle; in some ways that’s point…it’s often a beautiful one.

The quality of our experience and of those around us, hinges on our humility and joy and on our ability and willingness to make the hard decisions, do the hard work and know we will come out the better for it. We can choose to a large degree the areas in which we exert our energies and how we use the small time we have in this life and on this amazing planet. I guess it’s up to each of us to take a hard look at that and determine what really is a worthwhile use of that gift.
Jeo (New York City)
Allison Arieff and several of the commenters so far ridicule technology being created now, but would never even consider not using technological innovations from tens or even a hundred years ago, which they rely on daily without questioning it.

You could write this same article replacing the examples with older technology, for example who needs a "washing machine" when people have been washing clothes by hand for centuries, how is this something we need? What do these "motorcars" do that horses and carriages can't do? This is clearly a solution to something that wasn't a problem. This "telephone" invention is silly and clearly addressing a problem that doesn't exist, who needs to speak to someone through a contraption using your voice when letters work perfectly well, and if that's not fast enough, we have the telegraph!

And of course, people could have said the same, and probably did, about telegraphs and carriages and probably even washboards instead of just washing clothes by pounding on a rock.

No, most of the newest innovations will not resolve the large, pressing issues that we face, but that demonstrates nothing; there are certainly people working furiously on technology to create alternate forms of energy and make voting more foolproof and easier for the masses, but it's up to the voters and the politicians to decide to employ these things. Most innovations won't be addressing societal ills, and that's perfectly normal, and has been forever.
Richard Simnett (NJ)
I'll comment first on the telephone. There is an 1870s letter from A G Bell to 'The Capitalists of the Electric Telephone Company' setting out his vision. It begins with displacing speaking tubes in 'counting-houses' and other businesses, proceeds to connections between buildings (public right of way being needed for this), then between cities . . .
In other words, there was an immediate need, and an evolution path.
If you have ever seen washing done by hand (I helped my grandmother with it as a child) you'll know why the washing machine was needed. The motor vehicle was a solution to the horse manure problem, as well as offering higher speed potential and more personal autonomy to people who could afford them. (The bicycle was the dominant mode of personal transport as late as the 1950s, at least in Europe.)
Dharma (NYC)
Business is not driven by morals but by the lust for profit. A lot of 'apps' mentioned here wouldn't be there in the next five years. Technically it is more appropriate to classify these 'apps' as product developments rather than use the term innovation. Real innovation is happening in many areas of medical technology, alternative energy, and of course there is CRISPR. These may not be flashy enough but would leave serious imprint on our societies and business in the coming decades.

One key reason driving rising inequity in the US is the flight of manufacturing jobs and that is a trend we cannot stop. Labor in some of the emerging markets will enjoy a significant cost advantage over the US market for the foreseeable future. If some of those manufacturing jobs that Apple has outsourced to China are brought back, the Iphone would be so expensive that far fewer people could afford it.

So any new consumer product that entails mass production would be shipped east. Its the reasonable thing to happen from a business perspective and a fine one by most Moral standards, since in the past few decades nearly a billion people globally have escaped poverty due to this model. To reduce inequity, tax the ultra-rich, promote STEM among students so that some high paying jobs can stay home, and importantly invest more in the creaking public infrastructure. These solutions cannot be implemented overnight and require strong bipartisan commitment. We all know how difficult that is.
Mark Hugh Miller (San Francisco, California)
I live in San Francisco, in a big apartment building with many tech folks who frequently gather on the building’s front porch. On one recent evening, a fellow tenant went on and on about her app - for finding a chef to cook up a dinner party. Being a party pooper I suggested that perhaps people might simply enjoy learning to cook. Her reply: “Who has time?”

On another evening a young man working for a local tech giant idly remarked that an app that sends someone to change your flat tire might be cool. A woman remarked that she has had that service, from the American Automobile Association for over twenty years.

I’m struck by the attitude of so many people here, particularly younger affluent types, who seem to view the routine tasks of living - like driving, picking up your clothes from the floor, making your bed, washing dishes, buying food, doing laundry, and maybe even cooking an occasional meal, as intolerable and burdensome time-wasters that threaten the realization of their exceptional destinies. You have to sigh. The American Experiment continues to evolve.

What I don’t see enough of is news of apps that offer substantive social benefit by addressing our most knotty problems. I know there are a lot of well-meaning, talented innovators out there. I wish them well.
Tom (Boston)
Great comment. One of my friends used to call New York "assisted living for the young." We are in danger of creating a tech and services enabled equivalent of the English aristocracy, unable to take care of the most basic necessities on their own.
Kareem Sabri (Toronto)
I would actually argue that the daily "bookkeeping" of life is a significant tax on the non-wealthy. Cooking, cleaning, laundry, errands are a pretty substantial proportion of our lives, and the wealthy do none of these, allowing them to focus their time on further increase the wealth gap. Factor in childcare and most people are out of time.
J Jencks (Oregon)
- "Her reply: “Who has time?” " -
In my book, having the TIME to live my life as I choose is the ultimate sign of success and wealth. I value nothing higher than my time. The old adage "time is money" is nonsense. Time is far more than money. Time is almost life itself. Time is, after all, the only objective measure of life. Take away a piece of my time and it's as if you've murdered me a little bit.

By the way, I love cooking. I take great pleasure in doing the simple things that make up daily life, things like cooking, gardening, taking a walk to the grocery store ...

I suppose if someone hates doing all that stuff and wants their groceries delivered and their meals cooked for them, well, that's their choice. And if they can find an app that takes care of it that's their choice too.

But if they're simply too busy because they're slaving away at a job, even a high income job, to pay for all the stuff that they don't have time to enjoy ... well, that seems to me like a sad life.

Please excuse my rant. I enjoyed your comment.
RM (Vermont)
I would like an app that turns off everyone's phones and creates a screech in their earbuds, so they pull them out.

Once that happens, maybe they will discover that there are other people around them, and will try to communicate with them orally. Instead of by texting.

And if I never get another e-mailed picture from my cousin showing me what she is having for dinner in some restaurant, it won't be soon enough.
Air Marshal of Bloviana (Over the Fruited Plain)
I have a home made app of sorts. It's a recording of Hillary laughing in response to a question about which is her favorite phone on a 10 min. timer. I set it just before entering the credit union to deposit my payroll check. The tellers crack up!
SVB (New York)
Now THAT is a real hack! ... Anyone?
Mark Thomason (Clawson, Mich)
This is what comes of all the money going to people who are already wealthy.

The "demand" is for frivolities for them. Therefore, that is what is supplied.

If people who needed real things had the money to pay for them, those things would be supplied.

Why are we selling second and third private planes, and car elevators, and matching cars for very house? Because they have the money to buy it.

So why don't we sell the things really needed? No money there.

Now, why is that? Why is there no money for what is needed. That is the real question.
mike (canada)
The reason there is no money for what is needed is Capitalism, the very thing our society is predicated on.

But we are not ready yet for real solutions to real problems to be imagined, let alone implemented.

We will only be ready when it is too late.

Yet I still believe our species will survive, somehow.

There will be far fewer of us, but the planet will be better off.
Hools (Half Moon Bay, CA)
There is no money for what is needed because our policies promote the rich getting richer at the expense of the middle class and poor getting squeezed.

And to the author of this piece, I say, Amen, Sister.
Mark Thomason (Clawson, Mich)
Mike -- There are many varieties of capitalism. It isn't all oligarchy, even if ours has been perverted into that.

Pope Leo XIII discussed in detail the acceptable limits for capitalism, in an Encyclical in 1891. That shows it was so well known so long ago that the conservative hierarchy of a conservative church could adopt it. He did not oppose capitalism, he discussed how it can be done.

There is no excuse. None of this is new.