How Smart Is Your Home?

Nov 09, 2019 · 8 comments
Heather (New York, NY)
As someone who purchased one of these homes, take it from me that it is a nightmare. The creation system controls your temperature, window shades and lighting. If it malfunctions, it is a big deal. For the first 6 months we lived at OUNP, the climate system malfunctioned, making it incredibly hot or incredibly cold and incorrectly reading actual temperatures. Then the shades stopped working. Multiple motors had to be replaced. Other owners told us they were experiencing similar problems. For a brief respite, we thought maybe, just maybe, it was fixed. Then, about a year in, the problems started anew, getting quite dramatic when a metal rod from within the top of one of the shade systems unexpectedly fell out and smashed into our floor. "Best" of all, Crestron has what some reviewers call a "Hold Hostage" model, whereby they have a certain source code necessary to do any work on your system. Despite repeated requests, neither Crestron nor building management would release our source code to us. There are not that many authorized Crestron repairpeople in NYC and we called all of them. Of all the ones we called, only 2 were willing to even entertain servicing the building, citing "issues" with building management and "accounts in arrears" with building management. IF - and it's a big "if" - you can get someone in to repair, it will cost tremendously. This has been ongoing for over a year and it is miserable.
Brian in FL (Florida)
Stop perpetuating the lies of "smart" anything. Hackable and vulnerable, yes. Smart, hardly.
Philip (UK)
@Brian in FL These systems are a bit more advanced than the "off the shelf" items I am sure you are referring to. All these systems would sit on extrememly secure networks. Not your standard router from your ISP!
akamai (New York)
What a terrific idea. Now people won't have to move from their couches at all. Except for disabled people, is it really so difficult to get up and close the curtains? Exercise if good for you, as the Times reminds us daily.
Al (Midtown East)
This black box is an eyesore on an otherwise beautiful Old New York neighborhood of Tudor City. I expect the developer’s plans for the former ConEd lot are equally garish.
Paul (Chicago)
I have 12 apps on my phone to manage my smart home. The most useful is the keyless front door that lets cat sitters in and out when we are traveling. The rest I rarely use.
B. (Brooklyn)
When it's hacked, more than cat sitters will get into your home.
Don Wiss (Brooklyn, NY)
This building is east of 1st Ave at 40th St. I bet Robert and Mary Murray would be impressed on how the size of their 29 acre farm keeps getting bigger some 200 years after their deaths.